I'm glad I was of assistance. We like the new site, too. It's much
simpler and easier to use than the old one :-)

--
Marko Milivojevic - CCIE #18427 (SP R&S)
Senior CCIE Instructor / Managing Partner - IPexpert

On Mon, Feb 18, 2013 at 7:12 PM, Warrick Mitchell <[email protected]> wrote:
> Hi Marko,
>
> After I had sent this email to the list, I contacted Jeff from sales who got
> hold of the support guys at proctor labs and they resolved the issue after a
> few emails and I can now see my vouchers and I'm able to book sessions with
> them now.
>
> So thank you for your response and follow up it is appreciated. I love the
> new site in terms of it's functionality.
>
> Cheers,
> Warrick
>
>
>
> On Tue, Feb 19, 2013 at 7:34 AM, Marko Milivojevic <[email protected]>
> wrote:
>>
>> Yes - we have finally upgraded ProctorLabs with much requested
>> features. You can see a short introduction video here:
>> http://www.youtube.com/watch?v=kqUKU3M1OTo
>>
>> Now, about the vouchers. We are in a process of converting old
>> vouchers to new ones and valid 8-hour vouchers will be replaced with
>> the appropriate number of 4-hour long ones. This is a process that
>> will take some time, as we literally have tens of thousands to go
>> through. I included our support in CC here and they will reach out to
>> you to see if we can speed up the process, should you need them
>> urgently (today and tomorrow).
>>
>> --
>> Marko Milivojevic - CCIE #18427 (SP R&S)
>> Senior CCIE Instructor / Managing Partner - IPexpert
>>
>> On Mon, Feb 18, 2013 at 12:12 AM, Warrick Mitchell
>> <[email protected]> wrote:
>> > Hi Guys,
>> >
>> > It appears that Proctor Lab's new website is up and operating.
>> >
>> > However it appears that all of my previously bought 8hr session vouchers
>> > are
>> > now only worth 3hr's and 45minutes of rack time.
>> >
>> > Also it appears that we can't book any v4 Security Racks before the 18th
>> > of
>> > March.
>> >
>> > Cheers,
>> > Warrick
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > _______________________________________________
>> > For more information regarding industry leading CCIE Lab training,
>> > please
>> > visit www.ipexpert.com
>> >
>> > Are you a CCNP or CCIE and looking for a job? Check out
>> > www.PlatinumPlacement.com
>
>
_______________________________________________
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