Hi Sergio,
If I'm not completely wrong you need an IVR license on your CUE to get the listen function running. Brgds, Mirco ________________________________ Von: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Sergio Polizer Gesendet: Montag, 12. April 2010 14:25 An: ccie_voice@onlinestudylist.com Betreff: [OSL | CCIE_Voice] Vol 2 Lab 10 Q4.6 - VoiceView and CUCM - Authentication Error Hi, After integrated CUE w/ CUCM, Question 4.6 (Vol 2 LAB 10) asks us to allow users to log into the voicemail system via the services button on their phone. Users should have the ability to view, sort and manage their voicemail messages and manage their voicemail greetings. The question does not say nothing regarding listen, and It is exactly I can not do. I got a Error when I press "Listen" button. I receive "Authentication error. Report this error to your system administrator" I'd like to confirm if this is the expected behavior or If there is a problem in my config because I did not find documentation for this and also, the Solution is Missing at Proctor Guide. When integrated with CUCME We have to configure Authentication service and Authentication Fallback server. But, when CUE c/ CUCM the authentication link is a Enterprise Parameter and is different URL. Also, there isn't the option to configure a fallback authentication link at CUE. Does someone could share your experience with VoiceView at CUE integrated CUCM? Thanks, Sergio. ________________________________ Veja todos os seus e-mails de diferentes contas com apenas um login. Veja como. <http://www.windowslive.com.br/public/tip.aspx/view/16?product=1&ocid=Ho tmail:MSN:Hotmail:Tagline:1x1:semLinha> ----------------------------------- CONET Solutions GmbH, Theodor-Heuss-Allee 19, 53773 Hennef Registergericht/Registration Court: Amtsgericht Siegburg (HRB Nr. 9136) Geschaftsfuhrer/Managing Directors: Jurgen Zender (Sprecher/Chairman), Anke Hofer Vorsitzender des Aufsichtsrates/Chairman of the Supervisory Board: Hans-Jurgen Niemeier CONET Technologies AG, Theodor-Heuss-Allee 19, 53773 Hennef Registergericht/Registration Court: Amtsgericht Siegburg (HRB Nr. 10328) Vorstand/Member of the Managementboard: Rudiger Zeyen ( Vorsitzender /Chairman), Wilfried Putz Vorsitzender des Aufsichtsrates/Chairman of the Supervisory Board: Dr. Gerd Jakob
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