Hi all, I am trying to figure out how to make UCCX say, "You are caller number X in the queue". I believe this is done with the "Create TTS Prompt" function within UCCX. I then tried to play it with the "Play Prompt" function referencing the TTS variable. The intended text shows up, however, the prompt will not play. Is this the preferred method? Anyone done this before? See attached screenshot.
Thanks!
<<attachment: uccx-tts.jpg>>
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