Thanks for the response Randall. I just changed it to S[varName] and it now says every letter in the sentence--getting closer. So I could use it to just say the queue position number, but I would have to have a prompt to say, "You're queue position is" before saying it. When you find those other letters (P[], S[], etc), let me know, I'm interested in what you find out. Thanks again!
-----Original Message----- From: Randall Saborio [mailto:[email protected]] Sent: Monday, July 12, 2010 2:40 PM To: CCIE VOICE Cc: ipexpert Subject: Re: [OSL | CCIE_Voice] UCCX TTS Configuration I believe with TTS Prompt, you must have a separate TTS server installed. The way I do it, is on the Expression, instead of doing like P[varName], for playing a system or user prompt, you can use S, which would spell out the contained value. Eg: S[queuePosition] There are other letters that can be used to change the way the value is played out, but I forget what they are. Will look for them to refresh myself too. Then you just have to be sure to pass the number to the variable queuePosition. HTH. On Mon, Jul 12, 2010 at 11:16 AM, CCIE VOICE <[email protected]> wrote: > Hi all, > I am trying to figure out how to make UCCX say, "You are caller number X in > the queue". I believe this is done with the "Create TTS Prompt" function > within UCCX. I then tried to play it with the "Play Prompt" function > referencing the TTS variable. The intended text shows up, however, the > prompt will not play. Is this the preferred method? Anyone done this > before? See attached screenshot. > > Thanks! > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > -- Randall "da ill" Saborio CCIE Voice Wannabe #10054675811 (Real number coming this July 2010) _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
