Guys I have been working on the new (5) labs mostly 1-3 since they have the
guide. Here is what i have found to be things to watch for and fixes,
Please note i have been working on these for over 10 days and it's the
same every time it is just the way the integration was done for the VM
images purposely or not.
1. There are some typos you will see reference to 011916745738931 but if
you try to call that number it is not available true number
is 011916745738931
2. There are some others name of routers in guide not always right when
you look for solutions so just make sure you note what router you are
working on. I think this is mainly because of copy and pasting from one lab
to another etc since some things are similar but devices are different.
3. UCCX integration;
1. rmjtapi app-user is not configured > add rmjtapi > add phones and cti
enable
2. make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi
3. from CCX run sync and restart engine
4. You may have to re-sync a couple of times
1. the "T" flag is not set so the CUCM never sees that the CCX is
integrated you have to do a manual step to get this up and running so you
can add the UCCX extension to users,
1. run this command on the CUCM Pub as stated in earleir emails > run
sql update processconfig set paramvalue="T" where paramname like
'%nstalled%'
2. NO need to reload it takes affect right away
1. CUC - I have had to reload the CUC server every time for MWIs and to
be able to leave message... This one I am not sure why I have no fix other
than to restart the server.
2. CUE - As noted in labs WB and Guide you will need to change licenses
depending on the lab you are working on.
3. Lab 2 CCXquestion there is a step missing in the script. a generated
prompt of zero calls ahead of you when you are the only one in queue = you
do need the decrement step (thanks larry)
If i recall or run into any more items of interest i will post back i am in
last 5 days of prep and will be concentrating on the labs
E
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