I also found in my rack 33, the pstn line 3 for calling number only sends 408 I had to modify this in the PSTN router
rule 2 from /^\(408\)8397263$ to /^408\(8397263)/ /\1/. Try typing that fast on an IPAD(lol) This was for lab 1and 2. Sent from my iPad On Nov 27, 2011, at 12:12 PM, "Edgar Feliz" <ejzi...@gmail.com<mailto:ejzi...@gmail.com>> wrote: Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. 1. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 2. There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. 3. UCCX integration; * rmjtapi app-user is not configured > add rmjtapi > add phones and cti enable * make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi * from CCX run sync and restart engine * You may have to re-sync a couple of times 1. the "T" flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, * run this command on the CUCM Pub as stated in earleir emails > run sql update processconfig set paramvalue="T" where paramname like '%nstalled%' * NO need to reload it takes affect right away 1. CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. 2. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. 3. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E ________________________________ This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email.
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