Hi Emanuel, Yeah, small world... =) I will private message you later...
Well, I didn't face that issue when I did my upgrade. Are you using the same IP Address, Subnet Mask, Hostname, when making the 7.1.5 installation? DNS are properly configured? I have seen these errors just when addind a Subscriber to the cluster, but never when installing a Publisher... Maybe the way will be to import everything manually... hehe! But I really don't remeber if we can export configurations with BAT on 4.x, just like we do on 7.1.x... And even if you can, you will have a lot of Excel work to make the import files... Good luck on your studies! :) Bruno On Wed, Feb 8, 2012 at 9:24 PM, Emanuel Damasceno <aedamasc...@gmail.com>wrote: > Sorry, I forgot to attach the file... Here it goes... > *Emanuel Damasceno* > CCNP Voice > > > > > > > On Wed, Feb 8, 2012 at 9:20 PM, Emanuel Damasceno > <aedamasc...@gmail.com>wrote: > >> Bruno!!! >> >> It's good to see more Brazilians on the study list. :) >> >> Small world!!!! Well, let me explain to you what happens. >> >> It's not about the DMA. I can get the tar file just fine. I tried with >> 7.0.2, and 7.1.5. Tomorrow I will try what you suggested me, but like I >> said, the problem is not the tar file. When we finish it, it gives me the >> file with warnings. Thousands of warnings. Ok, I start installing CUCM >> 7.1.5 just fine, it installs, it goes all the way until the end of the >> installation. But instead of finishing, it actually shows me what is in the >> picture attached. Every single time, no matter what I do. I will follow >> your advice and try that, but I am sick of making DMAs, and when it comes >> to that part, it gives me the same error, over and over again. >> * >> *I've sent the log files to Cisco Systems, and this is the response I >> got (btw, my first name is Antonio and I HATE that name lol):* >> >> Antonio, >> If you could send me the most diagnostics from the most recent attempt. >> Once I have these I will look at them to try and find what exactly is >> causing your current issue. >> If you have any questions or concerns, please feel free to email or call >> me. >> Thanks, >> +1 919-574-5984, 0900-1630 EST (GMT -5) >> Cisco Customer Support Engineer >> Unified Communications Infrastructure >> RTP, NC, USA* >> >> Ok, I removed the engineer's name. But that's not the kind of answer I >> was expecting of him. I've sent them over 6 log files of all the errors and >> they NEVER gave me a plausible answer. By the way, that is the 3rd engineer >> on the case. I am really not dealing with Cisco anymore. I have to go all >> over the DB and make an Excel file so I can export. Tomorrow will be my >> last attempt on this. I am giving my best, but I don't see any effort from >> Cisco to help me out. That's why I posted this here. >> >> Thanks for answering in such detail. I will go over them tomorrow. I >> still got my 5 hour study block to face and I just got home (9:20 pm). My >> exam is getting closer and I intend to nail it. But I do need to get this >> problem out of the way before I can study with peace of mind. >> >> Best regards. >> *Emanuel Damasceno* >> CCNP Voice >> >> >> >> >> >> >> On Wed, Feb 8, 2012 at 2:56 PM, Bruno Nonogaki <brun...@gmail.com> wrote: >> >>> Hi Emanuel, >>> >>> I have just talked with Andre Mulato regarding this issue (we worked >>> together some years ago! hehe). >>> >>> I have already seen this warnings before when I made an upgrade from 4.2 >>> to 6.1.x, but the DMA could be restored without problems, even with these >>> warnings. I still have the warnings and errors logs here for that >>> particular DMA, and I do see the same message as you: >>> >>> Warning: Numplan (NULL) for User linhara1 is invalid. Ignoring the user >>> >>> Condition: Primary Extension for this user is invalid. It does not exist >>> in the database >>> >>> Solution: Please ensure that the user is associated with a valid primary >>> extension/numplan >>> >>> When you generate the tar file, you have a file inside called >>> DMAResult.txt. Do you have any errors in there? >>> In mine I have: >>> Validation = Success with Warnings >>> >>> So I think the Warnings are not a big deal... maybe you have to fix one >>> or other thing manually, but you will still be able to import the DMA to >>> the new system. >>> Didn't you get an error (not warning)? I can see the only error you got >>> was that one on FAC table, but I think you have already solved that by >>> removing special characters, right? >>> >>> I remember that when I made this upgrade, TAC suggested me to use the >>> DMA version 6.1.3 or 6.1.5. He said 6.1.2 had a bug and the import would >>> fail. So maybe it is a bug with the version you are using. Why don't you >>> try to use 6.1.5 and import it to a CUCM 6.1.x? And then upgrade it to 8.5? >>> >>> Here are useful links provided by TAC when I made this upgrade: >>> >>> <http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764> >>> >>> DMA user guide to DMA 6.1.3, but you can follow the exact same steps for >>> 6.1.5: >>> >>> >>> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764 >>> >>> Additional info regarding DMA 6.1.5: >>> >>> >>> http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/dma/6_1_5/dma-rel_note-615.html >>> >>> >>> Hope that helps... >>> >>> Rgs, >>> >>> Bruno >>> >>> >>> >>> >>> On Wed, Feb 8, 2012 at 1:24 PM, Ki Wi <kiwi.vo...@gmail.com> wrote: >>> >>>> Maybe there's better way but I would have staged it in lab environment. >>>> >>>> I have seen first error before but can't really remember how to >>>> resolved it. All I remember is some name with - or _ might not work. You >>>> might want to verify or just remove the device association under this user >>>> as well which is what the error message suggest. >>>> >>>> Basically after you try out, you need to run DMA again to see whether >>>> that certain error message goes away for that specific phone/user. I did >>>> manually fix before but that time was for 100+ users before. >>>> >>>> That was like 3 to 4 years ago since I encountered this type of issue. >>>> Surprising I have done > 10 such upgrade, only one customer I encounter >>>> this. >>>> >>>> Sent from my iPhone >>>> Pls pardon my fat fingers. >>>> >>>> On 8 Feb, 2012, at 9:42 PM, Emanuel Damasceno <aedamasc...@gmail.com> >>>> wrote: >>>> >>>> Hello Expert. >>>> >>>> First I'd like to say this is not CCIE related. I decided to post it >>>> here, because the majority of us work with voice, and we might help each >>>> other. >>>> >>>> I received a project a few months ago where I have to upgrade from CUCM >>>> 4.1.3 to 8.5. There is no upgrade straight through 8.5. I have to go first >>>> to 7.X and then to 8.5. >>>> >>>> This customer has one big structure, where there is 1 CUCM Pub and 5 >>>> Subscribers. He also got 6 Gatekeepers and over 5k devices. Needless to say >>>> this customer has thousands of users, route patterns, partitions, CSSs etc. >>>> >>>> As I run DMA on the Publisher server, I receive a lot of warnings like >>>> the ones shown below: >>>> >>>> *02/01/2012 12:31:49 >>>> Warning: Device or DeviceProfile=001ef7297af9 for user=3028541 not >>>> found in the database. >>>> Condition: The Device found in the directory does not exist in the >>>> database >>>> >>>> Solution: Please verify that the user is associated to a valid device >>>> or a device profile. Please add the mentioned device or device profile >>>> through CCM Admin pages or manually delete this value from the users CCN >>>> profile >>>> >>>> *That's just one of the thousands I get with the same message. Now, >>>> another couple thousand of these: >>>> * >>>> 02/01/2012 12:36:18 >>>> Warning: Numplan (NULL) for User 3008935 is invalid. Ignoring the user >>>> Condition: Primary Extension for this user is invalid. It does not >>>> exist in the database >>>> >>>> Solution: Please ensure that the user is associated with a valid >>>> primary extension/numplan* >>>> >>>> And another couple thousand of these: >>>> * >>>> Row: 4705 SQL error: -746(37129) >>>> Error executing "update FACInfo set Name='Aloísio >>>> Flávio' where pkid='2a07d93d-d281-412a-a066-ff9e28edd14a'": >>>> [Informix][Informix ODBC Driver][Informix]Unspecified System Error = -746. >>>> sqlerrm(37129) >>>> Name Aloísio >>>> Flávio >>>> AuthorizationLevel 0 >>>> Code 925046 >>>> pkid >>>> 2a07d93d-d281-412a-a066-ff9e28edd14a NOT MODIFIABLE >>>> >>>> >>>> Table: PhoneButton 2012-02-01 16:09:22* >>>> >>>> So, after a long time waiting for Cisco to give us an idea of how to >>>> handle this (they haven't answered us yet), our customer decided that he >>>> wants everything built from the ground up. I just wanted to ask you guys >>>> what would be the best way to extract over 50k entries. I know I will have >>>> to be using Excel for this, but has anybody ever done this that way? We >>>> tried doing many things, we modified many things, we removed special >>>> characters (that's what cause the 3rd error), but we are always haunted by >>>> it. I installed Visual Studio on Publisher and started tweaking a few >>>> entries on SQL DB, but no luck. >>>> >>>> What I need is to remove its DB contents and use Excel to BAT it to >>>> CUCM 8.5. We don't have any spare time anymore to try fixing the problem >>>> with CUCM 4.1.3. We already received the UCSs, and I already installed the >>>> whole system in it. It's just waiting for the contents so we can pull the >>>> plug on CUCM 4.1.3 by the end of Feb. >>>> >>>> I am throwing the towel because I need to solve this ASAP so I can go >>>> back to my studying. My exam is next month, and this project is my LAST >>>> until my exam... HELP! :) >>>> >>>> Thanks in advance* >>>> Emanuel Damasceno* >>>> CCNP Voice >>>> >>>> >>>> >>>> _______________________________________________ >>>> For more information regarding industry leading CCIE Lab training, >>>> please visit www.ipexpert.com >>>> >>>> Are you a CCNP or CCIE and looking for a job? Check out >>>> www.PlatinumPlacement.com >>>> >>>> >>>> _______________________________________________ >>>> For more information regarding industry leading CCIE Lab training, >>>> please visit www.ipexpert.com >>>> >>>> Are you a CCNP or CCIE and looking for a job? Check out >>>> www.PlatinumPlacement.com >>>> >>> >>> >> >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
