Yes, I agree with everyone, the fastest method to get No Services
Configured and delete all services (Missed calls, placed calls, received
calls, personal directory and corp directory) is to delete the enterprise
services URL and change the phone to external for services.  You can not
just change it as it will display an error instead of the no services config
ured.

I would clearly use Vik's method if that was the stated goal.  I also said
that it works perfectly because 7965 phones use the internal services by
default and you have to select the external URL on the individual phone.

Older 7960 phones do not have this option and therefore always use the
external URL.  But again we don't have 7960's in the lab.

I only brought up the RDP into UCCX method to expand the methods you are aware
of so that if they were to say, put them in this order or the messageshould be
"Directory Disable" or any other message that would fit.  It would also
allow you to have a single phone without call history, or missed calls but
have the other services without disabling the Corp directory.

I am sure there are other ways to do this but again it seems pretty fast to
me to RDP into UCCX and create the XML and html (or other extension) file
to complete this goal.

I get the file format at

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/all_models/xsi/7_0/english/programming/guide/xsi70xml.html

I know Vik has a different method for getting the file parameters so you
might try his as it is pretty fast.

Well if anyone has a different method it would be great to see

Bill

On Sat, Nov 17, 2012 at 10:06 AM, Edgar Feliz <[email protected]> wrote:

> Bill,
>
> This works great for deleting services and changing the order that the
> directories are listed in, but if you are give a picture that shows the "No
> Services Configured"  just above the soft-keys that only appears when you
> follow Vic's method, from what I have been able to see working this out
> both ways.
>
> Edgar
>
> On Fri, Nov 16, 2012 at 7:44 PM, Bill Lake <[email protected]> wrote:
>
>> Hello
>>
>> I think if you just have to have it say No Services Configured, it is OK
>> to delete the Eternal URL as IPExpert says.  Set SA PH 1 to external and
>> the others are internal.  Internal will just use the call manager and
>> you shouldn't have issues with this solution.
>>
>> If you are doing it to make it the same as what is the default and
>> perhaps block one service (like corporate directory) you could do it like
>> this
>>
>> Log into the UCCX server.  Create a file as shown below but adjust your
>> order as on my phones I know Corporate directory is last, I might have
>> the others in the wrong order.
>>
>>
>> <CiscoIPPhoneMenu>
>> <MenuItem>
>> <Name>Missed Calls</Name>
>> <URL>Application:Cisco/MissedCalls</URL>
>> </MenuItem>
>> <MenuItem>
>> <Name>Received Calls</Name>
>> <URL>Application:Cisco/ReceivedCalls</URL>
>> </MenuItem>
>> <MenuItem>
>> <Name>Placed Calls</Name>
>> <URL>Application:Cisco/PlacedCalls</URL>
>> </MenuItem>
>> <MenuItem>
>> <Name>Personal Directory</Name>
>> <URL>Application:Cisco/PersonalDirectory</URL>
>> </MenuItem>
>> <MenuItem>
>> <Name>CorporateDirectory</Name>
>> <URL>http://10.10.210.5/directory.html</URL>
>> </MenuItem>
>>  </CiscoIPPhoneMenu>
>>
>> Save this file as directory.xml and store it in c:\inetpub\wwwroot
>>
>> Change the service URL in Enterprise to http://10.10.210.5/directory.xml
>>
>> now create a new file and just put whatever message you want it to say
>>
>> No Directory Services
>>
>>  now save that as directory.html and store it in c:\inetpub\wwwroot
>>
>>
>>
>>  On Fri, Nov 16, 2012 at 5:59 PM, Pixar Perfect <[email protected]>wrote:
>>
>>>
>>> I am working on the question from the lab experience handbook where SA
>>> phone 1 needs to see "No Services Configured" when it hits directory
>>> button. IPEXPERT suggests that we delete the Service URL from EP and then
>>> setup the SA Phone 1 device configuration page Service parameter to
>>> External ? I dont think it is acceptable solution as this could cause other
>>> phones to not see any services if they reboot and download new config file
>>> which has no directories on any phone !!!
>>>
>>> My approach as follows
>>> 1) make a directory.xml file using the IP Phone Services document from
>>> cisco.com
>>> 2) delete the Missed, Placed, Corporate, Placed and Received from the
>>> Phones > IP Phone Services page
>>> 3) Setup the EP for Services to Both & Update the URL to
>>> http://x.x.x.x/directory.xml where x.x.x.x is UCCX IP
>>> 4) Upload the directory.xml to the IIS server on the UCCX, restart IIS
>>> 5) on SA Phone 1 page, setup the Services to Internal, Reset all phones
>>>
>>>
>>> Comments? Feedback? Experiences? TIA.
>>>
>>>
>>> directory.xml
>>>
>>> <CiscoIPPhoneMenu>
>>>   <MenuItem>
>>>     <Name>Missed Calls</Name>
>>>     <URL>Application:Cisco/MissedCalls</URL>
>>>   </MenuItem>
>>>   <MenuItem>
>>>     <Name>CorporateDirectory</Name>
>>>     <URL>Application:Cisco/CorporateDirectory</URL>
>>>   </MenuItem>
>>>   <MenuItem>
>>>      <Name>Received Calls</Name>
>>>     <URL>Application:Cisco/ReceivedCalls</URL>
>>>   </MenuItem>
>>>   <MenuItem>
>>>     <Name>Placed Calls</Name>
>>>     <URL>Application:Cisco/PlacedCalls</URL>
>>>   </MenuItem>
>>>   <MenuItem>
>>>     <Name>Personal Directory</Name>
>>>     <URL>Application:Cisco/PersonalDirectory</URL>
>>>   </MenuItem>
>>> </CiscoIPPhoneMenu>
>>>
>>> _______________________________________________
>>> For more information regarding industry leading CCIE Lab training,
>>> please visit www.ipexpert.com
>>>
>>> Are you a CCNP or CCIE and looking for a job? Check out
>>> www.PlatinumPlacement.com
>>>
>>
>>
>> _______________________________________________
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
>
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