Bill,

This works great for deleting services and changing the order that the
directories are listed in, but if you are give a picture that shows the "No
Services Configured"  just above the soft-keys that only appears when you
follow Vic's method, from what I have been able to see working this out
both ways.

Edgar

On Fri, Nov 16, 2012 at 7:44 PM, Bill Lake <[email protected]> wrote:

> Hello
>
> I think if you just have to have it say No Services Configured, it is OK
> to delete the Eternal URL as IPExpert says.  Set SA PH 1 to external and
> the others are internal.  Internal will just use the call manager and you
> shouldn't have issues with this solution.
>
> If you are doing it to make it the same as what is the default and perhaps
> block one service (like corporate directory) you could do it like this
>
> Log into the UCCX server.  Create a file as shown below but adjust your
> order as on my phones I know Corporate directory is last, I might have
> the others in the wrong order.
>
>
> <CiscoIPPhoneMenu>
> <MenuItem>
> <Name>Missed Calls</Name>
> <URL>Application:Cisco/MissedCalls</URL>
> </MenuItem>
> <MenuItem>
> <Name>Received Calls</Name>
> <URL>Application:Cisco/ReceivedCalls</URL>
> </MenuItem>
> <MenuItem>
> <Name>Placed Calls</Name>
> <URL>Application:Cisco/PlacedCalls</URL>
> </MenuItem>
> <MenuItem>
> <Name>Personal Directory</Name>
> <URL>Application:Cisco/PersonalDirectory</URL>
> </MenuItem>
> <MenuItem>
> <Name>CorporateDirectory</Name>
> <URL>http://10.10.210.5/directory.html</URL>
> </MenuItem>
> </CiscoIPPhoneMenu>
>
> Save this file as directory.xml and store it in c:\inetpub\wwwroot
>
> Change the service URL in Enterprise to http://10.10.210.5/directory.xml
>
> now create a new file and just put whatever message you want it to say
>
> No Directory Services
>
>  now save that as directory.html and store it in c:\inetpub\wwwroot
>
>
>
> On Fri, Nov 16, 2012 at 5:59 PM, Pixar Perfect <[email protected]>wrote:
>
>>
>> I am working on the question from the lab experience handbook where SA
>> phone 1 needs to see "No Services Configured" when it hits directory
>> button. IPEXPERT suggests that we delete the Service URL from EP and then
>> setup the SA Phone 1 device configuration page Service parameter to
>> External ? I dont think it is acceptable solution as this could cause other
>> phones to not see any services if they reboot and download new config file
>> which has no directories on any phone !!!
>>
>> My approach as follows
>> 1) make a directory.xml file using the IP Phone Services document from
>> cisco.com
>> 2) delete the Missed, Placed, Corporate, Placed and Received from the
>> Phones > IP Phone Services page
>> 3) Setup the EP for Services to Both & Update the URL to
>> http://x.x.x.x/directory.xml where x.x.x.x is UCCX IP
>> 4) Upload the directory.xml to the IIS server on the UCCX, restart IIS
>> 5) on SA Phone 1 page, setup the Services to Internal, Reset all phones
>>
>>
>> Comments? Feedback? Experiences? TIA.
>>
>>
>> directory.xml
>>
>> <CiscoIPPhoneMenu>
>>   <MenuItem>
>>     <Name>Missed Calls</Name>
>>     <URL>Application:Cisco/MissedCalls</URL>
>>   </MenuItem>
>>   <MenuItem>
>>     <Name>CorporateDirectory</Name>
>>     <URL>Application:Cisco/CorporateDirectory</URL>
>>   </MenuItem>
>>   <MenuItem>
>>     <Name>Received Calls</Name>
>>     <URL>Application:Cisco/ReceivedCalls</URL>
>>   </MenuItem>
>>   <MenuItem>
>>     <Name>Placed Calls</Name>
>>     <URL>Application:Cisco/PlacedCalls</URL>
>>   </MenuItem>
>>   <MenuItem>
>>     <Name>Personal Directory</Name>
>>     <URL>Application:Cisco/PersonalDirectory</URL>
>>   </MenuItem>
>> </CiscoIPPhoneMenu>
>>
>> _______________________________________________
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
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