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Hi Bill;
Given the fact that for laptops apple puts the instructions on how to
add/change the RAM in the user manual. Given also the fact that the
position of the RAM and the disk are far apart it looks like the
person servicing your laptop was looking for any convenient excuses
not to make a repair... If there were a rare case where RAM troubles
caused hard disk failure, you would expect not a short message but at
least of explanation to substantiate the comment!
This is really sad and bad practise from the client service. Is this
directly Apple support or some Apple dealer?
Serge.
Le 9 févr. 07 à 00:04, William Scott a écrit :
Hi folks:
Sorry this is a wee bit off topic, but since I am more likely to
get a straight answer from people here, I'm going to ask..
I have 2 identical laptops. We bought both for the lab about 2
years ago. They are G4 ppc. I bought an extra half gig of memory
for each at the time of purchase, but I think it is from ramjet,
not Apple.
Both drives failed within a few weeks of one another, making me
wonder if they were really built by Ford. The second one came back
from Apple today with a snotty message saying that the third-party
memory had caused the problem and that they will refuse to do a
repair if we ever send them a computer in the future with a third-
party memory chip in it.
This strikes me as absolute horse-hockey, but then again, maybe I
am not aware of something I should be.
Thanks.
Bill
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