Michael,

Unfortunately, I actually don't know who serves these machines apart from GE.

Because you brought up the subject of GE equipment and service, I thought I 
would ask the community about the best options for routine crystallographic 
scale FPLC.

In my opinion, following the takeover of Pharmacia by GE the the price of GE 
machines, replacement parts, and service has skyrocketed and GE service reps 
seem determined to squeeze and extort every dollar they can.  Personally, I'd 
love to never do business with GE again.  


However, in some ways, they are the only game in town.  GE is the de facto 
standard for our line of work and the Akta line are very good machines.  
However, GE's consistent price gouging and outright crooked service practices 
encourage me look elsewhere.

I've used systems from AP-biotech (junk) and have heard some good things about 
Bio-rad.  What does the community at large think?  Are there other good 
options?  Does anyone have some spare millions and manufacturing connections in 
India/China to consider starting a competing company?

Sorry to hijack your thread Michael.  Let me know what you find out.  The less 
money I send to GE the better.


--Paul




________________________________
From: Michael Colaneri <colane...@gmail.com>
To: CCP4BB@JISCMAIL.AC.UK
Sent: Wednesday, October 12, 2011 2:28 PM
Subject: [ccp4bb] Akta Prime


Dear all,

We have an AktaPrime and GE Lifesciences stop servicing these instruments 
because they are getting old.  Does anyone know of a third party company that 
gives contracts to maintain these instruments?  Thank you.

Mike Colaneri

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