Hi,

At the Auckland CellML meeting today, we discussed the possibility of 
changing to a better tracker and moving some of the mailing list 
discussions onto that tracker. Everyone at the meeting agreed with this 
idea, so I am now looking for some input from the wider CellML community.

By doing this, we are aiming to address several issues:
1) There is often lot of traffic on the mailing lists, but people are 
having difficulty following it. It was suggested that we could instead 
carry out these discussions on a good bug-tracker (which supports CC 
lists). We could broadcast newly created issues to the list, and 
everyone who was interested in following up on the issue could then add 
their address to the CC list and therefore see any comments being added 
to the tracker. This would ensure that everyone has the opportunity to 
follow topics they are interested in, but users don't get flooded with 
issues they don't care about.

2) Our present tracker makes it hard to browse issues by category (there 
are sort functions, but the user interface is not usable enough to use 
it regularly to see all the bugs for a given component and so on). The 
consequence of this is that we end up with lots of small trackers, e.g. 
one for PCEnv, one for the CellML API, one for the site, and moving 
issues between them is cumbersome (e.g. a bug filed by an end user about 
PCEnv might actually turn out to be a CellML API issue or even a CellML 
specification issue).

If we had a good tracker, we could let all discussion take place on it. 
We could also have one big CellML tracker which collected bugs (in the 
general sense, which means everything from a concept through to a 
proposal through to an implementation) for everyone doing CellML related 
work (both at Auckland and for other groups which also wanted to use the 
tracker), which would hopefully increase the community focus of the 
CellML project, and make it easier for people to follow the issues they 
are interested in.

If we used a Plone based tracker, we would be able to have a single 
search which searched both the CellML site and the tracker. However, I 
think that this is just one consideration, and as Randall pointed out 
today, it already doesn't integrate with mailman. I think that both 
PloneCollectorNG and Poi lack the sort of usability that we require to 
make the tracker useful. While they may be able to support some of the 
features we need with a bit of coding, I don't think anyone has the time 
to do this, and so a more well established tracker with a larger set of 
features available out of the box would probably be better.

I would recommend Bugzilla (Randall also mentioned JIRA, but it seems to 
be a commercial product, and price aside, if we can't review the tracker 
source code I'm not sure we should trust it with our data).

Best regards,
Andrew

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