Gel, I know the feeling. One of my ISPs upgraded to CF5, sans notice.
When CFGRIDs started breaking under NS4, I had to scramble for a day or
so to figure out how to fix it. Don't these guys understand that changes
have effects? Or do they just not care?
--John
Angel Stewart wrote:
>
> What! Didn't even notice I was gone..and unsubscribed and all that!
>
> Hostpro.net really got me extermely upset. we host Carigamer.com with them, and
>apparently they happily changed over all our
> mail accounts to IMAP accounts or something like that, without informing us.
>
> Their sales people knew nothing, and a lot of their techinical staff knew nothing as
>well. So of course with IMAP you need to
> use [EMAIL PROTECTED] as the username , instead of just gel...so the server kept
>throwing a username/password rejected error
> and I couldn't get mail. Not knowing what the heck was going on and envisioning a
>bouncing mess going back to the mailing
> lists I'm a part of, I unsubscribed from them.
> Really bloody frustrating!
>
> Finally tonight, from home, I managed to get onto someone at Tech Support who
>informed me of the 'mixup', but couldn't say
> why teh emails weren't sent out simultaneously to account owners informing them of
>the change, or better yet! Send emails out
> a week or more in advance telling them of an IMPENDING change!
> OH!
>
> And the best part is they still have the OLD Admin Control Panel up, which does
>absolutely nothing since the changeover.
> The Tech support guy stammered and attributed it all to a 'hiccup'.
>
> I still haven't gotten an email reply from the three emails I sent to them over the
>web about the problem. *sigh*
> I don't care HOW good your service, or affordable...if you have poor service such as
>this and the right hand not knowing what
> the left is doing..you're going to lose customers.Growth is one thing, but Hostpro
>seems to be gobbling companies up,
> Vservers,Netservers.net, and now Interland...and their organisation structure
>doesn't seem to be doing too well through it
> all.
> :-\
>
> I'm heading to sleep...anyone seen Adam around? Did I miss any cool posts?
> heh heh :)
>
> -Gel
>
>
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