3 different Ohio stores, I worked at one and was temp put into 2 other
stores. The store I primarily worked at has now produced about 1/4 of
the current managers at best buy stores our region, so I have a really
good idea of how the employees act in Ohio since I used to work with
some of their managers when they were low level snot nosed morons. My
favorite is that after agreeing to buy a service plan from Best Buy
which guarantees you a replacement of your product if it is damaged
from power surges the sales person continues to try and sell you a
$150 ups/surge protector based on the fact that it is a great surge
protector.
Adam H
On Thu, 19 Aug 2004 15:23:25 -0400, Tangorre, Michael
<[EMAIL PROTECTED]> wrote:
> My experiences with bestbuy have always been shitty... a bunch of pushy
> snot nosed wanna be techies working in the computer department trying to
> sell you the latest 15" flat panel for $599.00 that some dude brought
> back yesterday. No thanks. I generalized all employees there... which
> isn't the case always... I have had 1 or 2 good experiences there buying
> blank CDs :-)
>
> ________________________________
>
> From: Adam Haskell [mailto:[EMAIL PROTECTED]
> Sent: Thursday, August 19, 2004 3:15 PM
> To: CF-Community
> Subject: best buy getting sued
>
>
>
>
> http://www.miami.com/mld/miamiherald/business/national/9442968.htm?1c
>
> I used to work at Best Buy and I knew this would happen sooner
> or
> later they employ a large number of snot nosed pricks that don't
> know
> how to deal with customers and in some cases take pleasure if
> screwing
> customers over.
>
> Adam H
>
> Ohio attorney general sues Best Buy
>
> Associated Press
>
> COLUMBUS, Ohio | Ohio Attorney General Jim Petro on Thursday
> filed a
> lawsuit against Minnesota-based Best Buy Co. Inc., alleging the
> retailer engaged in a pattern of unfair and deceptive acts and
> practices.
>
> Petro said his office received hundreds of consumer complaints
> during
> the last few years with the highest concentration of complaints
> alleging, among other things, that Best Buy repackaged used
> goods and
> sold them as new, failed to honor rebates, failed to honor
> refund and
> exchange programs, and failed to honor extended service
> contracts.
>
> "The sheer number of complaints coupled with the types of
> allegations
> myoffice received prompted us to file this lawsuit." Petro said.
> "Theprimary objective of this lawsuit is to bring Best Buy into
> conformity with Ohio's consumer protection laws and ensure that
> Best
> Buy's Ohio customers receive the service they deserve."
>
> Additional Consumer Sales Practices Act violations alleged in
> the
> lawsuit include: failure to honor implied warranties of
> merchantability, substandard and/or inadequate customer service,
> and
> making false and misleading statements to consumers.
>
> In the complaint, Petro asked the court to prohibit Best Buy
> from
> engaging in practices that violate the Consumer Sales Practices
> Act,
> and to order Best Buy to reimburse consumers who lost money or
> otherwise did not receive the full service they were promised.
> The
> complaint also asks that Best Buy pay a civil penalty of $25,000
> for
> each violation of the Consumer Sales Practices Act.
>
> Best Buy is based in Richfield, Minn. Company officials could
> not be
> reached for immediate comment.
>
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