Everytime I try and use my legal copy of Windows XP Pro, during product activation I get "key is invalid".... I have to call up, spill my life story to some rep and 30 minutes later I have a new key that works. This also happens everytime I swap hardware around with my machines... My solution was to get a key changer from a "nameless" site online and use my original key when installing. Using the key changer, I change my key to the last working one I got from the rep, click activate and it works. So my time wasted dropped from 30 minutes to 10 minutes but still it's a PITA!
Michael T. Tangorre > -----Original Message----- > From: Kevin Graeme [mailto:[EMAIL PROTECTED] > Sent: Tuesday, October 26, 2004 11:52 AM > To: CF-Community > Subject: Re: Ghost 9 activation? > > Success! > > I used the Symantec site to walk through contacting support. > It uses an ActiveX widget to collect Ghost version info (only > works with IE), then a form to fill out explaining the > problem (only works with IE), then it gives a priority number > and tells you to call the support phone number which will cost $30. > > I called anyway, punched in my priority number, waited for > about on hour, got a person who asked for my priority number > again(overseas tech support), he looked at my information I > had filled out and he didn't ask for the credit card. He just > gave me a new serial number that worked. > > I'll only have to do this all over again when I upgrade my > machine since it's the same deal as Windows Product Activation. > > <rant> > Activation is supposed to save the industry billions, but > it's really just transferring costs. I just spent half a day > plus an hour on the phone trying to get this thing installed. > Multiply that by the installed base of software that uses > activation (MS, Symantec, Macromedia, etc.) and the costs are > mind boggling! Even if only 10% of people have problems, > there is still a substantial amount of collateral costs > incurred by lateral support structures whether it's the geek > in the next cubicle or the in-house help desk getting called > in to help figure out what's wrong. And most of the costs are > deferred time bombs since the first install will generally go > smoothly but it's the hardware upgrade that causes it to rear > its head. > </rant> > > -Kevin > > > On Mon, 25 Oct 2004 15:15:44 -0500, Kevin Graeme > <[EMAIL PROTECTED]> wrote: > > Has anyone tried Ghost 9 yet? I'm trying to activate it and > it won't > > accept the serial number. Searching online, there is no > mention of the > > problem at the Symantec site, but there are plenty of > people at other > > sites complaining of the same problem. > > > > And Symantec only offers tech support if you pay them $30. > > > > > > -Kevin > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Purchase from House of Fusion, a Macromedia Authorized Affiliate and support the CF community. http://www.houseoffusion.com/banners/view.cfm?bannerid=34 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:132738 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
