I used to like Dell. I ordered PCs for my family from there... have always had them at work... and now I decide to order a monitor for myself. So I place the order on 11/22 after calling on the phone to make sure it was in stock and ready to ship.... they say "yes sir it is". I try ordering over the phone using the stackable coupons, etc but they say I must go to the website to place the order. I was assured the monitor would ship out within 3 days. Well here it is 2 weeks later and no monitor. The order status page at Dell says "in production". I have called numerous times and emailed numerous time and even posted to their message boards in their customer support area... only to get generic, cookie cutter, canned replies that tell me nothing.Ugh... what happened to Dell!?
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