I don't know, maybe we're just lucky - but Phil had to spend a couple
hours on the phone to Dell this morning because our main server was
throwing a hissy fit.
The guy spoke English, sounded like a typical American (no offense meant
here - ya'll know what I mean), was intelligent, very helpful, and
actually CALLED us back after Phil sent him an email asking him to!

Go figure.

Cheers,
Erika


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