Functionality change request form...they fill out....you give estimate...they agree and sign...you do work....now you can sue their a$$ ;-)
Bryan working towards no more idiot clients tomorow ----- Original Message ----- From: "Jeffry Houser" <[EMAIL PROTECTED]> To: "CF-Community" <[EMAIL PROTECTED]> Sent: Friday, November 16, 2001 9:14 AM Subject: Complaining about Clients... > So, I'm in this contract. A six month project bid. Based on the due > dates, and the "Five days to address functionality that does not meet > specs" the project should have been done by the end of the third month, > even though my compensation is spread out over 6. I tacked on a little > additional support in each month (5 hours). > > Here it is 8 weeks after I submitted the code that provides the > functionality, we are still operating in the "build and fix" mode of > software development. To be nice, I even give him a five business day > notice before I go back on the clock. Remember he only had five days to > review the information in the first place. The client agrees that I have > gone over and above. We agree upon a discounted hourly rate for further work. > > 12 weeks after I submitted the code that provides the functionality, he > balks at the invoice and is completely shocked that I'm trying to charge > him more than we originally agreed upon. He refuses to pay most of the > over the above amount. I did have his vocal approval on additional > charges. I did work without having my bases covered in writing. I got > screwed, that's the nature of the game. It's a costly lesson to learn. > > 14 weeks after I submitted the code, he is still changing > functionality. He is complaining that I'm refusing to do any more work > beyond the hours I was contractually obligated to provide without a new > contract. He did find one thing that was not completed to spec and I > offered to do that at a discounted rate > > You may all smile and nod. Isn't consulting fun? My other major client > ( a middle man) is 6 months behind in paying me, refuses to give me a > payment schedule as to when they will be able to pay me (Since they are at > the mercy of their client). They have started to complain I am being > unresponsive to their emails. I told them flat out that they take low > priority due to the outstanding balance. I'm about to terminate that > contract, but I don't want to leave the project undone, because I'm sure > they'll use that as an excuse not to pay me anything. > > Anyone wanna hire a CF Author, starting in January? Osborne is actually > the only client I don't have any problems with. ( do they count as a client?) > > > -- > Jeffry Houser | mailto:[EMAIL PROTECTED] > AIM: Reboog711 | ICQ: 5246969 | Fax / Phone: 860-223-7946 > -- > DotComIt: Database Driven Web Data > My Book: Instant ColdFusion 5 | http://www.instantcoldfusion.com > My New Book: ColdFusion: A Beginner's Guide due out next February > -- > Far Cry Fly, Alternative Folk Rock > http://www.farcryfly.com | http://www.mp3.com/FarCryFly > -- > No quote today, please check back > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Get the mailserver that powers this list at http://www.coolfusion.com Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
