Let's clarify something, you are a woman correct? > -----Original Message----- > From: Jamie Price [mailto:[EMAIL PROTECTED] > Sent: Wednesday, December 13, 2006 3:04 PM > To: CF-Community > Subject: Re: HostMySite - Going/Gone Down Hill? > > >I'll be honest; the simple fact that you guys are on this list and > respond > >in such a manner really makes me happy. > > > >Most companies today don't give 2 shits about customer service anymore. > >It's a lost damn art. > > > >You should square this guy away. > > > >> > > We do care, and we also care what people think because perception has a > nasty tendency to turn into reality. However we also know that everyone > won't be pleased all the time...though that doesn't stop us from trying on > a regular basis. > > In short if you don't think your problems are being addressed and you're a > shared webhosting client please ask to speak to a supervisor on duty and > you will be transferred to one almost immediately. They're available to > hear out your concerns and make sure the right people are working on any > issues that are either > > - very complex, i.e. needing a senior technician > - recurring > - both > > If you're a Dedicated Server client please feel free to call your sales > rep if you feel the Dedicated Server Engineers aren't addressing your > issue in the best fashion. > > I *WAS* going to offer myself as a point of contact, but I caught myself > when I realized how popular these forums are. It won't do anyone any good > if I get too swamped with requests to help anyone (I'm only human, no > matter how smart and/or good-looking I am...lol) > > ;-) > >
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