I've started a new job where I'm doing programming (disk based in
VB.NET, no web based at this moment) and a system support... I've been
asked to present two systems to help us immediately:

Client Resource Management system to help sales and support track calls and
Ticket Management System to help us (the two IT folk) keep track of
requests, problems and errors.

I'm trying to find something that is open source / non-cost and
something that possibly handles both parts.

Suggestions?

Thanks!
Hatton

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