we use otrs ... it is open source.

On 5/22/08, C. Hatton Humphrey <[EMAIL PROTECTED]> wrote:
> I've started a new job where I'm doing programming (disk based in
> VB.NET, no web based at this moment) and a system support... I've been
> asked to present two systems to help us immediately:
>
> Client Resource Management system to help sales and support track calls and
> Ticket Management System to help us (the two IT folk) keep track of
> requests, problems and errors.
>
> I'm trying to find something that is open source / non-cost and
> something that possibly handles both parts.
>
> Suggestions?
>
> Thanks!
> Hatton
>
> 

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