Eri*K*a, I really appreciate your approach (minimal info unless purchase, "no email" option) - how wonderfully creative!!
And you better now try to grab this user's feedbag - oh, wait you said feedback, NM... -Benny > What about this setup: > > I'm building a site right now, where it's not manadatory to sign up to > browse around, but if you wanna add something to a shopping cart, then > you need to sign up with minimum details, such as a username and > password and email address. That's it, nothing more. > > You do not need to supply anymore info until you actually purchase > something. > > One of the most important things about online shopping experiences, > especially for the merchant, is to find out WHY a user never ordered > anything on the site. So if you can grab at least this much, and they > never buy anything, you can at least ask why, send a coupon, etc. With > the obligatory, "Don't ever send me any email" choice of course. > > There are studies that say huge percentages of online shopping carts > fail or never get used. As a merchant, I want to know why the person > spent tons of time browsing and looking but never bought. > > This opens up some feedback, maybe the merchant would never have gotten. > > My .02. > > Erika > (with a K) > Grabbing user's feedback for a better shopping experience tomorrow. > ------------------------------------------------------------ > > >>| -----Original Message----- > >>| From: Nick McClure [mailto:[EMAIL PROTECTED]] > >>| Sent: 21 May 2002 19:56 > >>| To: CF-Community > >>| Subject: RE: Should Mandatory Sign up when Shopping be required? > >>| > >>| > >>| I prefer both options. > >>| > >>| It is just one or two extra fields, put it in the same form > >>| and let them choose. > >>| > >>| I do understand why some site would require this, to > >>| provide shipping and order status info, as well as an easy > >>| way to communicate with the client. > >>| > >>| :) > >>| > >>| > -----Original Message----- > >>| > From: Nathan Stanford [mailto:[EMAIL PROTECTED]] > >>| > Sent: Tuesday, May 21, 2002 2:10 PM > >>| > To: CF-Community > >>| > Subject: Should Mandatory Sign up when Shopping be required? > >>| > > >>| > > >>| > Question: > >>| > > >>| > Several websites when you decide to buy a product they have > >>| > you sign up. This way next time you come there you do not > >>| > have to fill out your information again. > >>| > > >>| > Should this be required when you do this? > >>| > > >>| > > >>| > > >>| > > >>| > Nathan Stanford > >>| > > >>| > ______________________________________________________________________ Get the mailserver that powers this list at http://www.coolfusion.com Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
