I bought a gateway Destination a few years ago, and signed up for their UNLIMITED internet(56k) as well. The Destination is a computer with a 36 inch 800x600 monitor, TV tuner, DVD, remote, etc. The "off" button on the remote turns off the screen/TV and puts the computer into suspend mode.
Fast forward 3 months. I get bill for $350 for 1 month internet access(the first month I had the computer, and the end of their 3 month billing cycle that I caught the last month of). Turns out that I was hitting the remote to turn off the TV, but doing so kept the computer online/dialed-up. Call gateway argue, argue, etc. "It's unlimited access UP TO 100 hours." So the unlimited access is limited. Hmmm... They won't refund. Fast forward one more month. Now I get a full three month billing cycle, and the $1200 charge (for 3 months of 56k mind you) bounces. I will never do business again, and ALWAYS steer people looking for a computer away from gateway. I think I'll have a cheese burger for lunch. Moo. ; ) M -----Original Message----- From: Scott Raley [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 27, 2002 12:34 PM To: CF-Community Subject: Re: New Computer Not to start anything but I will never recommend another gateway. I used to work for the govt and they had alot of gateways.. got great deals on them.. their support and warranty service sucked. We had new gateways coming in DOA... in the box.... some of them took 6 months to get new motherboards shipped to us so they could be fixed and then GW wouldn't even send a tech to fix it for us. Hopefully their service has improved in the last 4-5 years since I last worked on one, but I vowed they would never again get a recommendation from me. Jeffry Houser <[EMAIL PROTECTED]> on 06/27/2002 01:32:10 PM Please respond to [EMAIL PROTECTED] To: CF-Community <[EMAIL PROTECTED]> cc: (bcc: Scott Raley/LPEC/ASD/SEMCORINC) Subject: Re: New Computer Unless you are planning on building 100 computers, you won't be able to match the prices of pre-packaged computers. Because they got bulk discounts on every component. I was able to get a 1.6 ghz Dell machine (512 megs RAM, 40 gig hard drive, Windows 2000) for ~$800 bucks about 6 months ago. If you consider the time it would take to build it, would I have been able to match that? ( or even come close?) Nope! (To refer to the person who mentioned warranty... Gateway had to replace my monitor ~10 times over the past two years; I'm sure glad I wasn't sucking up that cost myself). >Date: Thu, 27 Jun 2002 13:02:34 -0400 >From: Michael Dinowitz <[EMAIL PROTECTED]> >Subject: New computer >Message-ID: <[EMAIL PROTECTED]> >It's always when you don't want to that you have to get a new computer. >I've got to upgrade my home system and I've got a question for anyone here >who knows hardware; Is it better to buy a complete system or to build it. >I've got a quote of $1608 for a 2ghz Dell with 512 ram and 80 gig hard, >plus a 19 inch. It looks like a stacked system but would there be a major >savings if I bought all the parts and built it from scratch? Shipping >isn't an issue as Dell has free shipping now. > >Michael Dinowitz >Master of the House of Fusion >http://www.houseoffusion.com -- Jeffry Houser | mailto:[EMAIL PROTECTED] Need a Web Developer? Contact me! AIM: Reboog711 | Phone: 1-203-379-0773 -- My CFMX Book: <http://www.amazon.com/exec/obidos/ASIN/0072225564/instantcoldfu-20> My Books: http://www.instantcoldfusion.com My Band: http://www.farcryfly.com ______________________________________________________________________ Get the mailserver that powers this list at http://www.coolfusion.com Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
