Thanks for your advice, Jon. I called ecampus.com and they've issued a trace on my book.
Matthew Small IT Director Showstopper American Dance Championships [EMAIL PROTECTED] 843-357-1847 -----Original Message----- From: jon hall [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 04, 2003 1:19 PM To: CF-Community Subject: Re: Best buy online order mess up. I didn't read the entire thread, but I used to work in a shipping department. Before contesting the charge call Best Buy, and tell them you didn't get the item and to file a tracer. A tracer is UPS's method for proving delivery, usually takes a week max. If they are unable to prove delivery, they issue a claim to the shipper, and UPS pays for the item. They almost always will send an actual person to the place the item was actually delivered to. If Best Buy refuses to file a tracer...then dispute the charge. -- jon mailto:[EMAIL PROTECTED] Wednesday, June 4, 2003, 12:58:56 PM, you wrote: J> Dispute the charge on the credit card. J> At 12:17 PM 6/3/2003 -0400, you wrote: >>Yeah, especially UPS. I've been waiting for a book for the past week, >>finally looked up the tracking number online today, only to find out it >>had been delivered last week. The problem is, the book is nowhere in >>this building. It was addresses to me, and they have a signature. The >>problem is, it isn't mine. Now I'm responsible for an item that was >>addressed to me but I never got. That's good customer service for you. >> >> >>Matthew Small >>IT Director >>Showstopper American Dance Championships >>[EMAIL PROTECTED] >>843-357-1847 >> >> >>-----Original Message----- >>From: Haggerty, Mike [mailto:[EMAIL PROTECTED] >>Sent: Tuesday, June 03, 2003 12:04 PM >>To: CF-Community >>Subject: RE: Best buy online order mess up. >> >>Who is the shipping company? Try calling them to straighten this out, >>you >>might have better results. >> >>UPS and FedEx both have excellent customer service. >> >>M >> >>-----Original Message----- >>From: Angel Stewart [mailto:[EMAIL PROTECTED] >>Sent: Tuesday, June 03, 2003 11:57 AM >>To: CF-Community >>Subject: RE: Best buy online order mess up. >> >> >>Emailed them. >>*sigh* >>Confessed my abject stupidity. >>They already tried to deliver it...and it of course could not be >>delievered. >>So they stated 'Postcard Sent Out'... I have no idea where they would >>send >>the postcard to. >>*sigh* >> >>-Gel >> >> >> J> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=5 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=5 Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
