I would quote their own AUP back to them, noting item #1.2.3.
. Your Use of the Freeserve Service
1.1 The Freeserve Service is intended to appeal to a wide range of
audiences and as such not all of the Freeserve Service is suitable for use
by children. Parents and guardians are reminded of the importance of
supervising young children's' use of the Freeserve Service. Parents or
guardians of children shall be responsible for the actions of any children
using the Freeserve Service.
1.2 You may use the Freeserve Service only for lawful purposes. You
may not use, and shall take all reasonable steps to ensure that no other
person uses, the Freeserve Service:
1.2.1 in a way that does not comply with the terms of any laws
applicable to you or that is in any way unlawful or fraudulent or has any
unlawful or fraudulent purpose or effect;
1.2.2 to send, knowingly receive, upload, download, use or re-use any
material which is abusive, indecent, defamatory, obscene or menacing, or in
breach of any copyright, confidence, privacy or any other rights;
1.2.3 to spam or send or procure the sending of any unsolicited
advertising or promotional material;
1.2.4 to cause annoyance, inconvenience or needless anxiety;
1.2.5 to send or upload any material that contains viruses, trojan
horses, worms, time bombs or any other harmful programs.
1.3 If you do not follow the guidelines set out under paragraph 1, you
agree to indemnify us against all claims, demands, actions, costs, expenses
(including but not limited to reasonable legal costs and disbursements),
losses and damages arising from or incurred as a result of your actions.
-----Original Message-----
From: Philip Arnold [mailto:[EMAIL PROTECTED]
Sent: Friday, October 17, 2003 9:50 AM
To: CF-Community
Subject: FreeServe.com - Spammer's delight?
<cf_rant>
I recently received a Spam, checked the headers (to allow Declude to
know the origin), and found it to be FreeServe - a UK based ISP
So... I complained to them, asking them to block the spammers...
Guess what? They don't block spammers from using their system!
Here's the response I got:
We are sorry to hear of the problems you have been having with email.
At the moment, Freeserve don't provide filtering for Spam as we feel
that this is best left up to our Members. We do take this problem
seriously, and hope that we can help you with your enquiry.
It's impossible for us to stop you receiving Spam by blocking the sender
at our servers. This may in turn prevent other Members from receiving
email they have requested.
So, THEY can't stop spammers from using their servers, but other ISPs
manage it?
Hmmm
If any of you out there are Spammers, feel free to use FreeServe's mail
servers, as they just don't seem to care...
Bah! Bunch of idiots!
</cf_rant>
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