They do not actually charge your card when you call. It's basically an agreement.

Jesse Noller
[EMAIL PROTECTED]
Macromedia Server Development
Unix/Linux "special guy" 

> -----Original Message-----
> From: Steve Johnson [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, July 30, 2002 11:33 AM
> To: CF-Linux
> Subject: Re: FW: [OT] Problems with CFMX?
> 
> >  >  2: A user calls technical support and a bug is found, and submitted
> >  > into the bug system, and then escalated.
> 
> just curious - is there a way to do this without paying $250?  or do
> you have to agree to pay $250 if it's your fault but if it turns out
> to be a bug they don't charge you?
> 
> when i was just getting into CF i had this same issue because i found
> a huge security hole in CF 3, but when i called to report it they
> wanted a credit card before i could tell them about it.  so instead i
> just brought down allaire.com and posted a message to the Forums
> explaining how i did it.  ;-)
> 
> steve
> 
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