Did you actually *call* technical support, or did you request support online via the forums?
No, I work for Server Development. What they means is that your issue is not an installation issue, it is a bug in the product, or it is a configuration issue, and therefore not under the purview of the free Installation Support. Jesse Noller [EMAIL PROTECTED] Macromedia Server Development Unix/Linux "special guy" "But I neeeeed tacos! I need them or I will explode! That happens to me sometimes!" -GIR > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] > Sent: Thursday, September 12, 2002 9:55 AM > To: CF-Server > Subject: Re: RE: CFMX on Linux/Apache2 > > Here is how Macromedia replied to my support request: > > "I'm afraid that addressing performance issues with ColdFusion MX is > beyond > the scope of what is covered under Macromedia Installation Support. The > detailed guidelines for installation support are available at: > http://www.macromedia.com/v1/handlers/index.cfm?ID=10244&Method=Full."; > > I'm not surprised. > > Jesse, do you work for Macromedia support? I'm going to follow up on their > reply and ask if they believe that the Application Server crashing > regularly > is considered merely a performance issue. Like you, I would expect them to > be interested in an issue such as this. What do you think? > > ----- Original Message ----- > From: "Jesse Noller" <[EMAIL PROTECTED]> > To: "CF-Server" <[EMAIL PROTECTED]> > Sent: Wednesday, September 11, 2002 4:18 PM > Subject: RE: RE: CFMX on Linux/Apache2 > > > > At the moment, I'm seeing this process 85 times when I ps linux! (with > > different pid's of course) > > > > Also, there is a new process today that I had not noticed before: > > > > nobody 20618 0.0 0.0 1700 624 ? SN 12:26 0:00 > > /opt/coldfusionmx/bin/cfusion -autorestart -start default > > [snip] > > That's normal, Linux does not have a threading model per se so it displays > threads as children, CFMX uses java threads, which show up as proccesses > > [snip] > > > > > > > I've been seeing this "Connection reset by peer:" part for quite > sometime. > > I'm starting to think a couple of things. 1)CFMX is starting/restarting > > itself almost around the clock. 2) The connection between Apache and > CFMX > > is > > not stable. > > > [snip] > > Actually, if I remember correctly, this is simply people closing the > browser, therefore killing the thread, which dumps an error log. > > Have you contacted technical support yet? > > -Jesse Noller > Macromedia > > ______________________________________________________________________ Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm ------------------------------------------------------------------------------ To unsubscribe, send a message to [EMAIL PROTECTED] with 'unsubscribe' in the body or visit the list page at www.houseoffusion.com
