Really if you think about it though, it's a good thing people don't read the
manual. Otherwise, if it was easy to install and they didn't need to read up
on it, then what would be the point of IT people? Think about it, the entire
IT industry has flourished because people don't want (or have) the time to
RTFM and do it themselves. Heck, the harder it is, the more money you'll
probably make. So to MM, I say, ignore Stacy and go the opposite direction -
start writing the manuals and setup screens in hieroglyphics. ;)



-----Original Message-----
From: Stacy Young [mailto:[EMAIL PROTECTED]] 
Sent: Monday, August 19, 2002 4:39 PM
To: CF-Talk
Subject: RE: MM Folks...


        You know what, you're right. I'm sure if they read every single
piece of literature on the subject once or twice then there wouldn't be any
trouble at all.

        Unfortunately in the real world most folks go the "quick start"
route...whether that's right or wrong is irrelevant. Early road blocks and
frustrations can dampen the influx of new potential customers...I would
think one of the goals is to make the path as easy as humanly possible.

        For a 1.0 release I think they've done a helluva job but if I were
them I'd be looking for things to continuously improve on. (which I believe
they are)...

Or they just write on their front page. Got a problem, RTFM.  :-)

Stace


-----Original Message-----
From: Jochem van Dieten [mailto:[EMAIL PROTECTED]] 
Sent: Monday, August 19, 2002 5:18 PM
To: CF-Talk
Subject: Re: MM Folks...

Stacy Young wrote:
> Just a heads up...I'm currently helping out a buddy of mine at another 
> company setup cfmx and flash com server and let me say from experience 
> in watching a newbie going at this process that it's not pretty. 
> Things like manually having to add AS include files, manually updating 
> flash com components in flash, finding the flash remoting components 
> and installing (or even knowing about it in the first place).
> 
> Needless to say every step for them was a challenge...and they got 
> stuck
on
> every turn and are frustrated...
> 
> Just some feedback from the field...

One question: for which percentage of the things they encountered RTM 
would have enabled them to do it themselves?

Jochem
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