> Threads like the one yesterday, if you go back and read them, degenerated > into a series of "throw it out the door" and "I won't be buying it" etc, > etc, etc. > It seems like most of the people participating in the thread had already bought CFMX and were just having problems with it.
> People need to realize that yes while software might have issues, and they > do want help publicly, there are other people who are reading these > mediums who are directly making decisions based off of the words of the > people within this community. > > If I was a new CFMX customer, and I read the threads from the past few > days(weeks) I would send my boxed copy back to macromedia saying "that was > fun, no?" > > New users, and "on the fence" users are strongly influenced by the posts > here and on the forums by you, the cf "luminaries". > I don't think it is really fair to put Macromedia's PR problems from yesterday on the participants in the thread. It seems to me that many of the people on the thread didn't just throw up their hands as soon as they ran into problems. It seemed more like the people were giving up after spending significant time on their problems with CFMX without resolution. IMHO, Macromedia should have caught on earlier and maybe the situation wouldn't have happened. > Yes, however, do not assume this will happen 100% of the time, Vernon, > Sean, Mike and I are doing what we can, when we have time, but this is not > the best, or recommended way of getting things escalated! > And the community has spoken time and time again that the recommended way is no good. Who is really to blame here? -Matt ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/index.cfm?sidebar=lists&body=lists/cf_talk FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm
