Here.. Here!

| -----Original Message-----
| From: Joe Eugene [mailto:[EMAIL PROTECTED]] 
| Sent: Wednesday, October 09, 2002 11:15 AM
| To: CF-Talk
| Subject: Re: The Myth of Bugs (Was Huge Ungainly thread of Doom)
| 
| 
| Great Post.. we are all supporters of CMFX and MM.. we are 
| only want our voices to heard by MM and communicate 
| responsible actions taken...
| 
| Joe
| 
| ----- Original Message -----
| From: "Dave Wilson" <[EMAIL PROTECTED]>
| To: "CF-Talk" <[EMAIL PROTECTED]>
| Sent: Wednesday, October 09, 2002 9:13 AM
| Subject: RE: The Myth of Bugs (Was Huge Ungainly thread of Doom)
| 
| 
| > Jesse,
| >
| > Whilst I agree with your general point that there's possibly a 
| > misintepretation of "doom and gloom for CFMX" within the recent 
| > threads,
| I'd
| > like to also point out that from what I can see, the developers
| highlighting
| > the problems are actually seeking help from Macromedia in order to 
| > "continue" using CFMX - NOT in order to give up on it altogether.
| >
| > I have in fact advised a few people either within the "Long time CF 
| > supporter" thread and also outside of it during the last couple of 
| > days,
| to
| > "go ahead and try CFMX for themselves", despite having some very 
| > obvious problems myself - which, I am still working on 
| solving at the 
| > moment after
| 3
| > days - I believe I'm starting to see where the major 
| problems lie now.
| >
| > Basically, there's a problem with the JDBC driver (thats pretty 
| > obvious). Whilst there is also a problem with installing CFMX on a 
| > Server which had
| a
| > previous version of CF on it before, despite removing old registry 
| > keys
| and
| > directories.
| >
| > I believe Vernon has already picked up on these issues and 
| is going to 
| > try and raise them internally with MM.
| >
| > I don't have a problem with MM. They're doing grand as far as I can 
| > see, considering their size. Maybe I'm just used to large corporate 
| > bureaucracy at this stage, with much much larger and slower 
| entities 
| > (oil and
| automotive
| > companies). Maybe too, I have come to take the cf-talk list for 
| > granted as an effective channel for solving issues with CF 
| - over the 
| > years. I've
| seen
| > issues raised on the list being actively tackled head on by both MM 
| > and Allaire in the past. Yes developers are looking for what is 
| > effectively "free" support - but it's support at a cost to the 
| > developer in terms of time etc - e.g. I've lost almost 3 days in my 
| > current situation, but at least I'm proactively ruling out 
| things and 
| > feeding back my findings to
| the
| > people who may need that info i.e. MM or the CF Community.
| >
| > Just my 2c.
| > Dave
| >
| > -----Original Message-----
| > From: Jesse Noller [mailto:[EMAIL PROTECTED]]
| > Sent: 09 October 2002 13:48
| > To: CF-Talk
| > Subject: The Myth of Bugs (Was Huge Ungainly thread of Doom)
| >
| >
| > All-
| >
| > Funny, I should stop sleeping. I wanted to take a moment to address 
| > something that is bothering me a great deal.
| >
| > Out of the huge thread yesterday, there came a lot of realizations 
| > that Macromedia is currently examining internally, 
| misconceptions if 
| > you will about the way MM communicates things.
| >
| > Make no mistake, these issues are being discussed, as Sean 
| and Vernon 
| > have both mentioned. However, one of the things that 
| bothered me the 
| > most was
| the
| > fact several people basically said:
| >
| > "OH NOES! CFMX is poop! I won't buy/run it until all of 
| these horrible
| bugs
| > are fixed".
| >
| > This is what I refer too as the "Myth of Bugs". I think 
| something many 
| > people are forgetting is the scenario of a mailing list, or the 
| > forums.
| This
| > is the scenario that discourses the fact that mainly the 
| only people 
| > who will post to forums, and mailing lists in a typical day 
| are those 
| > who have issues.
| >
| > Now, if I read cf-talk on $RAND day, I could safely assume 
| that CFMX 
| > was crippled, a lame-duck to the market. Does this 
| assumption make it 
| > true?
| >
| > No.
| >
| > It bothers me to hear people say that they will not even 
| try CFMX out 
| > because there are "so many" show stopping issues. I would beg the 
| > argument that this is far, very far, from the truth.
| >
| > Those of you "dropping" CFMX or completely ignoring it 
| because of the 
| > debates/issues raised on CF-Talk and the Forums would be 
| better served 
| > if you actually downloaded and ran your application 
| yourself, instead 
| > of
| taking
| > the "word" of the mailing lists and forums.
| >
| > CFMX, as has been stated before, was the *most* tested version of 
| > ColdFusion *ever* put on market, I can't make this clear enough.
| >
| > I would imagine that some of the "show stopper" issues that 
| are being 
| > raised have either been addresses, will be address, or are simply 
| > environmental. I would also state that the only people who 
| raise the 
| > "CFMX is Poop" flag are those who have hit a bug, or other issue, 
| > which is show stopping to *them*. Remember, hundreds of people 
| > download CFMX daily (we have the numbers that show this) and run it 
| > without issue.
| >
| > *of COURSE* those people who run into any type of problem are 
| > immediately going to identify that problem as a "show stopper" and 
| > post to the mailing lists and the forums screaming as loud 
| as they can 
| > to hopefully either
| find
| > a solution or get Macromedia to help them "for free".
| >
| > I can only stress that those of you reading these lists and 
| the forums
| take
| > everything you see with a grain of salt. Not everyone is 
| running into
| these
| > issues, everyone is not "throwing CFMX out the window". We 
| have *many* 
| > customers running CFMX in production, under load, daily, fine.
| >
| > If you install CFMX, and you run it, and you find an issue, I cannot
| stress
| > enough that you contact support *immediately* to get that issue 
| > addressed ASAP.
| >
| > I will not admit that the ColdFusion team (myself included) shipped
| "Poop".
| > I will not admit to having wasted nearly two years of my 
| life, I know 
| > this is *not* the case. I personally believe that the "firestorms" 
| > shown on
| this
| > list, and the forums, are not the rule, but rather the exception to 
| > the rule.
| >
| > Please, try it out *for yourselves* before passing judgment.
| >
| >
| > Sorry for ranting, it bothers me. A lot.
| >
| >
| > Jesse Noller
| > [EMAIL PROTECTED]
| > Macromedia Server Development
| >
| > "No concept man forms is valid unless he
| > integrates it without contradiction into the
| > sum of his knowledge."
| > - Ayn Rand
| >
| > 
| 
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