NO that's not it either.  I'm just rolling up my sleeves to drive it along
because it's more urgent for me than for anyone else. I can't afford another
month without the income from this work.


And it **IS** MM's fault until someone proves different.  It didn't install
correctly, wouldn't install, hung up  when it did install, they didn't tell
anyone you had to have more than 16 colours on the graphic card to install
UD3 and now it is broken. 

Don't make excuses for Macromedia. They aren't so why are you?  At this
moment there are at least half a dozen MM people working on the problem.  


Cheers,
Michael Kear
Windsor, NSW, Australia
AFP Webworks.





-----Original Message-----
From: Cantrell, Adam [mailto:[EMAIL PROTECTED] 
Sent: Saturday, 7 June 2003 7:01 AM
To: CF-Talk
Subject: RE: Very unsatisfied with Macromedia's support attention ...

Have you looked into colocation? That usually means you're in charge of the
box and they don't care what you do with it - they log your bandwidth and
bill you accordingly. You can then get management options where they'll
bounce the server for you or whatever. Sounds like your headache isn't mm's
fault, rather a lack of access to your server.

Adam.



        

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