---------- Original Message ----------------------------------
From: Dave Jones <[EMAIL PROTECTED]>
>I've been with CT for several years now and until this last 
>episode have had nothing but good experiences. However, the past 
>few days have been a completely different story. My emails to 
>support are often ignored and the techs I've communicated with 
>all repeat the same story (i.e. the problem is due to my not 
>locking all my variables). No one will acknowledge the 
>possibility that the problem is due to some other cause. The 
>impression I'm getting is that they consider my attempts to 
>resolve this to be the rantings of an ignorant CF coder not 
>worthy of further attention.

If they're still insisting that EVERY variable be locked, they should be able to point 
to a reference (preferrably on Macromedia.com) saying this should be done. If not, I'm 
sure you can find a "Best Practices" reference of your own.

I'm still going with the theory (hopefully) that you've gotten one or two bad tech 
people. I really hope so.

Scott
--------------------------------
Scott Brady
http://www.scottbrady.net/
 
             
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