On Thursday, Aug 7, 2003, at 21:42 US/Pacific, Rafael Bleiweiss wrote:
> Sean, thanks for getting quick action on this issue it was one of the 
> most
> frustrating.  With the bread-crumb I can now at least feel better about
> diving in.

Glad it's an improvement.

> What are the odds that the other issues raised in the past couple days 
> will
> be addressed?   (option to set my preference for results per page, 
> better
> use of screen space, open in new window, default to my version for 
> example).

Well, the improvements you saw released on Thursday had been planned 
for a long time and there was a lot of design and QA involved as well 
as 'just' the Flash development. There's also a lot of stakeholders 
involved in any change to the Exchanges: the system is shared with DW, 
FW, FL and Director so all of those communities have to buy in!

Your suggestions are being discussed internally so we'll just have to 
wait and see!

> While some of these may seem cosmetic to MM, things like more info on 
> the
> first page would save me a great deal of time from having to look at
> totally irrelevant tags.

You can always go straight to this link:
        http://www.macromedia.com/exchange/coldfusion/

> I ask what the odds are because if the handful of us who have posted 
> in the
> past couple days all feel similarly regarding not just the "Back"
> functionality, how many other developers out there feel the same way 
> and
> "haven't" spoken out?  What is MM's rule?

We take into account all feedback from all channels and then make a 
judgment call on the most frequent requests. That's not much help but 
that's about as precise as I can be as there are just so many factors 
involved. Not to mention the fact that the same team overall that works 
on the Exchange also works on all the other applications on the 
website, including the recently launched European online stores (which 
are Rich Internet Applications).

> I know in general business
> service on the web, it's my experience that for every ONE complaint 
> there's
> potentially hundreds of others who don't bother to say anything for 
> fear of
> "what's the point".

There's also a steady flow of "It's great just the way it is", believe 
it or not...

Sean A Corfield -- http://www.corfield.org/blog/

"If you're not annoying somebody, you're not really alive."
-- Margaret Atwood

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