So I ran an installer yesterday to update our servers CFX_ImsMail tag 
(3.3.1). And the installer wrecked the neo-runtime.xml file, so that when 
the server cycled this morning at 2AM, it was unable to start with the 
following error message in the exception log and CF returning a blank page 
with no errors. It did this on 3 different servers.

------------------------------------------------------------------------------
"Error","main","08/08/03","02:23:02",,"The Runtime service is not 
available. This exception is usually caused by service startup failure. 
Please check your server configuration."
------------------------------------------------------------------------------

I did finally track it down to the neo-runtime.xml files in the cfroot\lib 
directory. The file's XML was corrupt.  So I restored the backup 
new-runtime.xml file that was availble within the same directory. This 
enabled our server to start up. I also found what appeared to be a missing 
bracket in the XML file that was causing all of the confusion. However, now 
that the server is running again, CFX tags are not being processed 
correctly and when I try to add a CFX tag manually via the cfadministrator 
or update any of the custom tag paths or cfserver settings (all settings 
that are within the neo-runtime.xml file) I get this error:

------------------------------------------------------------------------------
String index out of range: -1
------------------------------------------------------------------------------

I don't have any other copies of the neo-runtime.xml file to try. The file 
looks to be correctly formatted XML, but I do not seem to be able to make 
any changes to any settings that exist within this file. And I really need 
to add the CFX tags back to the Server. What can I do? Has any one seen 
this before?

Brook Davies

P.S I am supposed to be going camping today. It's 4AM now, been up since 
2AM... geez...


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