So I ran an installer yesterday to update our servers CFX_ImsMail tag (3.3.1). And the installer wrecked the neo-runtime.xml file, so that when the server cycled this morning at 2AM, it was unable to start with the following error message in the exception log and CF returning a blank page with no errors. It did this on 3 different servers.
------------------------------------------------------------------------------ "Error","main","08/08/03","02:23:02",,"The Runtime service is not available. This exception is usually caused by service startup failure. Please check your server configuration." ------------------------------------------------------------------------------ I did finally track it down to the neo-runtime.xml files in the cfroot\lib directory. The file's XML was corrupt. So I restored the backup new-runtime.xml file that was availble within the same directory. This enabled our server to start up. I also found what appeared to be a missing bracket in the XML file that was causing all of the confusion. However, now that the server is running again, CFX tags are not being processed correctly and when I try to add a CFX tag manually via the cfadministrator or update any of the custom tag paths or cfserver settings (all settings that are within the neo-runtime.xml file) I get this error: ------------------------------------------------------------------------------ String index out of range: -1 ------------------------------------------------------------------------------ I don't have any other copies of the neo-runtime.xml file to try. The file looks to be correctly formatted XML, but I do not seem to be able to make any changes to any settings that exist within this file. And I really need to add the CFX tags back to the Server. What can I do? Has any one seen this before? Brook Davies P.S I am supposed to be going camping today. It's 4AM now, been up since 2AM... geez... ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4

