There are some interesting comments overthere which I certainly agree
with:
"The overbearing control of betas. I remember several years ago dumb
enthusiasts would get a copy of a beta and talk about it. He'd get
smashed by the legal team. Way to go. This was fgr Flash 4. You're still
not thinking outside the box. I've got a beta 1 of VS 2005 Whidbey 10
months before release, and will get a beta 2. I've even sent in some
comments and feedback. Infact, they openly solicit feedback now. Only
those sworn to death know about Flash 8 and the other products."
"MM products have gotten progressively slower and buggier with each
release. I was on the DW Canonball beta. Not a single one of the dozen
or so bugs that I submitted were fixed. They were all differed. One of
those bugs was a major one which seriously affects my productivity. Not
to mention that Canonball was distributed by a memory leak (confirmed by
pretty much everyone on the beta!) Come on Macromedia. I'm positive that
the next bug fix for DW will be a paid upgrade... how great is that? I
spent hours on the beta, had all of my work igonored, and will then have
to pay to see if any of the bugs were fixed."
"I think the user experience for me at the Macromedia site is probably
"most obnoxious". I used to be able to manage my purchases and download
stuff pretty easily, now I can't even figure out how to log in to my
account."
"Patch releases for apps, or lack there of?! I enjoy reading and hearing
more about the newer version and what's coming. Trust me, I love gossip
as the next geek, but I also would love to hear my current invesment(s)
are still considered serious investments - post-launch and
post-quick-fixes."
"Hmmm, possibly the OTT piracy protection. I know there's a need to
protect Macromedia software from pirates and dodgy design houses, but
there hasn't been a single DRM or "Activation" system that hasn't been
'cracked' after a few weeks of release."
This forced me to use illegal versions because my legal license
became invalid. Very stupid system indeed.
"FIX THE FORUMS!!!"
"Every generation of Flash, Dreamweaver and Fireworks has gotten worse
in performance an stablity. Steamline and finetune the products"
"I'm a ColdFusion developer and HomeSite user who inadvertently ended up
a Macromedia customer after the Allaire merger. I'd have to say that my
biggest gripe is the lack of commitment that Macromedia has toward its
products, both those it has created itself and those it has acquired."
"Consequently, it really seems to me that Macromedia doesn't want
individual developers and small development shops for customers.
Macromedia prices it's products and services for enterprises and then
drops products at version 1.0 or 1.5, ostensibly because no one's buying
them. But why would we drop 20 grand on a product when Macromedia's
displayed over and over again that it lacks a long term commitment to
all but a few products? It is my belief that there are only a few
products which you can safely buy from Macromedia."
"Also, there seems to be an incredible level of arrogance from some of
the more visible people at MM. Some employees' blog postings seem to be
getting more political, and less useful. And some of the pushback for
feature requests has been, well, incredulous. I didn't realize customer
opinions could be shot down so quickly, but it's happened."
"I've sent a number of feature requests to MM re: HomeSite, and never
got any response; I'm not looking for attention, but it would be nice to
know that someone at MM actually received my suggestions and *read*
them; even better to see in print (in a forum) what can/cannot or
will/will not be done *for* HomeSite in the future (sort of like
Bradbury Software's forums
(http://www.bradsoft.com/forums/default.aspx)"
Micha Schopman
Software Engineer
Modern Media, Databankweg 12 M, 3821 AL Amersfoort
Tel 033-4535377, Fax 033-4535388
KvK Amersfoort 39081679, Rabo 39.48.05.380
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