> -----Original Message----- > From: Irvin Gomez [mailto:[EMAIL PROTECTED] > Sent: Wednesday, March 09, 2005 4:00 PM > To: CF-Talk > Subject: Re: Problems at CrystalTech have gotten ugly! > > It seems they are the only ones having the problem (and they are clearly > trying to blame Macromedia). I'm glad I left them about 3 years ago. No > hard feelings (because it wasn't that bad), but I couldn't take the lack > of transparency when dealing with problems. In other words, when > everything works fine, Crystaltech is a joy to work with, but when there > are bumps on the road, Mr Jekyll takes over...
For what it's worth I've had the exactly opposite experience. They seem very communicative to me: scheduled maintenance is communicated well, problems are (generally) communicated well (I say "generally" just because I thought last months email problem could have been handled better). There have been problems and CT does tend recommend .NET to fix CF problems (a peeve of mine - as if switching to a language you've no experience with is going to fix problems). But overall I've found them very responsive, willing to compromise and of generally excellent quality. Yes - I've had problems, but nothing I would consider markedly awful. Jim Davis ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:198105 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54

