Damien,

I would look at a different solution of you are a small company and
looking at a standalone license. A different story when you are looking
at the pay per minute license.

Support for Breeze is really awful. Questions on the Macromedia forums
remain unanswered. And what I heard from persons having insight
information about Breeze, the product is priced so high because they
can't afford to provide service to small companies, they simply do not
have the resources for it. No problem for big companies using Breeze,
like T-Mobile and ABN Amro which get first class tickets but a big
problem for smaller business.

We use Breeze Live on a pay-per-minute-per-participant basis, and
honestly. Overall, I do like the product. It has that "Wow!" feeling,
and the ease of using it when you only need the Flash Player is
tremendous. It has some issues, regarding usability, and the site
covering Breeze is really difficult to unwrap into what each type of
product does.

The negative points I mentioned about usability are for example:

When screen sharing a window, popups opened by that window are not take
into account. You have the option though to perform a full screen
sharing, but this also means the participants see your Breeze Live
interface too. In our case we have a product which opens edit boxes in
popups, and thus giving us problems.

Tuning is required for running a smooth session, we have quite some
upload bandwidth here, but we had to turn the web cam pod off or else
the speech is useless. It was like Ho.. Do Yo.. L.ke our pr.d.ct ? We
could have used 56k but that turned out to decrease the screen sharing
image quality that much we got yellow, instead of windows buttonface
colors. You don't want your designed product to look like windows 3.11
in a sales presentation.

Then my main point was that you need to make a participant a presenter,
in order the let them speak or use a webcam. I wish all participants
would receive this functionality instantly, and that the presenter would
be able to mute them afterwards. Providing them that presenter
functionality however also enables them to make recordings, .. we didn't
like that.

Then we have the collaboration part, we were unable to really
collaborate. Only the presenter was able to make drawings, which is
pretty useless if you want the other party to draw on the business
process schemes you just showed them.



Micha Schopman
Project Manager

Modern Media, Databankweg 12 M, 3821 AL  Amersfoort
Tel 033-4535377, Fax 033-4535388
KvK Amersfoort 39081679, Rabo 39.48.05.380

------------------------------------------------------------------------
------------------------------------------------------------------------
-----
Modern Media, Making You Interact Smarter. Onze oplossingen verbeteren
de interactie met uw doelgroep. 
Wilt u meer omzet, lagere kosten of een beter service niveau? Voor meer
informatie zie www.modernmedia.nl 
------------------------------------------------------------------------
------------------------------------------------------------------------
-----

-----Original Message-----
From: Damien McKenna [mailto:[EMAIL PROTECTED] 
Sent: vrijdag 11 maart 2005 0:03
To: CF-Talk
Subject: Is breeze worth it?

I showed the sales director a link to breeze and he was blown away by
it.  Naturally enough the issue of cost came up and he is a little
hesitant but we might be able to push for it.  My question to you is
whether anyone has a) bought/licensed it and whether you think it is
worth the cost?  He's thinking of primarily using it for training
materials but there's also the possibilities of having special member
sessions online (we're an MLM).
 
-- 
Damien McKenna - Web Developer - [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> 
The Limu Company - http://www.thelimucompany.com/
<http://www.thelimucompany.com/>  - 407-804-1014
#include <stdjoke.h>
 




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
Find out how CFTicket can increase your company's customer support 
efficiency by 100%
http://www.houseoffusion.com/banners/view.cfm?bannerid=49

Message: http://www.houseoffusion.com/lists.cfm/link=i:4:198359
Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4
Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4
Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Donations & Support: http://www.houseoffusion.com/tiny.cfm/54

Reply via email to