Thanks for the details, Neal!

What is the URL of CardServices?

Rick

-----Original Message-----
From: Neal Bailey [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, July 18, 2006 11:27 AM
To: CF-Talk
Subject: RE: Credit Card merchants

Hi Rick,

Well I signed up with the PayPal Pro Service and was able to get it to work
pretty well, although there was a lot of trial and error involved due to the
documentation not being that great for any of the supported languages.
Second is getting someone from there support team to contact you back... its
like winning the lottery, but you only win 2 bucks. 

Anyway with ColdFusion the support is just not there. They have a few basic
examples but you have to read through all the documentation and write your
own CF/JAVA objects to make it do anything else.  

And as what made me switch over... After I spent all the time and effort to
finally get the system to work the way I wanted I was told that I also had
to implement their PayPal Express service too per their agreement.
Apparently you can't just use their CC Service without also giving the
Customer the option to use the Express Service as well. The Express service
is the standard PayPal system in API form and if your customer selects this
it takes them out of your professional shopping cart environment and places
them in the PayPal service to make the purchase, after the purchase they
redirect the customer back to your site. Also there is no sample code or
support for ColdFusion for this Express API service. And going though all
this you lose a lot of control and it makes it difficult to track the
products, User, and shipping info. My particular business is focused on
women demographics and to though in an alternate payment type like this may
make things too confusing and difficult for the customers. 

So I went with a more professional service, and it turns out it cost me a
little less too. 

The PayPal Pro service does have a nice system in place but it looks like
they need to do some serious tweaking and more support for the various
languages. 

Oh one last thing... their fraud protection is way too sensitive, but you do
have the option of adjusting it and when you do you lose some of your
protection rights. I placed a few real orders using my own Credit Card and
some went through and some were declined. I found out that if you place more
that two orders on the same day with the same Card coming from the same IP
then they flag you. The problem I had is they did not lift the flag for
about three days. Then I could use my car again.

Anyway that's the reason I switched. Hope that helps. 

- Neal Bailey
- www.selingerie.com
- www.AdvancedGraFX.com
- [EMAIL PROTECTED]
- Phone: 817-346-2635


-----Original Message-----
From: Rick Faircloth [mailto:[EMAIL PROTECTED]
Sent: Tuesday, July 18, 2006 9:32 AM
To: CF-Talk
Subject: RE: Credit Card merchants

Hi, Neal...

I've been checking into PayPal and would like to know what drove you to your
conclusion not to use PayPal...specifically, what you mean by "it just does
not have the support it needs."

Do you mean features, or what?

Thanks,

Rick





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