> >I can completely understand their position....keep the shared hosting running >>smooth...and it does. If you need heavier processing...pay for it. > > Yes, but breaking *normal* ColdFusion functions in the process is a bit > harsh, > IMO.
Fair enough....but there is only one way to keep idiots (not lumping you in that group) from writing crappy long running garbage and overriding the timeout with cfsetting and killing performance. Granted they are punishing the innocent on that one....but business is business...sometimes it sucks. >>Their online support pages are lightyears ahead of the host we just left. >>Mary >>Jo....you were just unlucky in this case.....but did you ASK if they had any >>timeout restrictions?? ;-) > > Sure, I always check things like what the CF timeouts are set to, tag > restrictions, etc. The problem is that cfcontent is not normally effected by > timeout settings...so it didn't occur to me to ask if they had timeouts > outside of ColdFusion set that would override normal functions. And they > certainly didn't volunteer that information. Heck, it took 3 emails back and > forth to even establish that it was not normal ColdFusion timeouts at issue > once I started running into problems. If you are doing something so outside > the norm, it shouldn't be something that you have to dig deeply to find out > about. But as I said, part of my reason for posting was to make sure other > people considering using them *do* know about it. Likewise I'm sure it didn't occur to them that certain combinmations of CF code would get fouled due to this change. I'm sure if they could see the future they would be in Vegas ;-) As far as not volunteering info....they ain't all CF gurus there (although most of them at least have some basics covered). ....and yes...ultimately you've done a good deed and given the rest of us the heads up...thanks!! ....the Devil is surely in the details... >>They answer the phone fast and the person that picks up in all but 1 case has >>resolved my issue(s) within 5 minutes. > > I agree. That's why I went with them in the first place. But if they refuse > to > help correct this problem, when I'm doing something perfect reasonably and > legitimate, I simply will not be able to recommend them anymore. Just as I > would not recommend a host that gives great support, but turns off > cffile/cfdirectory tags. Ask for Jamie....he knows his stuff...too bad he's moved to Sales...ugh! Sorry if I'm defending my new found hosting stars....perhaps I'm a little defensive because my service has been so good...hehe Cheers Bryan Stevenson B.Comm. VP & Director of E-Commerce Development Electric Edge Systems Group Inc. phone: 250.480.0642 fax: 250.480.1264 cell: 250.920.8830 e-mail: [EMAIL PROTECTED] web: www.electricedgesystems.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Create robust enterprise, web RIAs. Upgrade & integrate Adobe Coldfusion MX7 with Flex 2 http://ad.doubleclick.net/clk;56760587;14748456;a?http://www.adobe.com/products/coldfusion/flex2/?sdid=LVNU Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:265365 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
