Well, I suppose it is their prerogative, however to flat out tell a
customer that, "there is no way to override that setting" is lying.  I
HATE it when customer service tells me they "can't" doing something when
what they really mean is they "aren't allowed" or "choose not to" allow
for it to happen.

Truthfulness is key for me.

~Brad

-----Original Message-----
From: Robert Mack [mailto:[EMAIL PROTECTED] 
Sent: Friday, December 29, 2006 2:17 PM
To: CF-Talk
Subject: Re: HostMySite Issue

HMS makes *NO* exceptions to the 50 second rule, even for rarely used
administrative templates.  This basically forces you off their shared
server if
you ever need any template to run more than 50 seconds.  I had to spring
for a
$1,600 VPS to keep my site alive.  While this has been a giant pain in
the neck
for me I do respect HMS` fanatical commitment to defending the
performance of
their shared servers.  Their shared servers had persistent performance
issues
before they imposed the 50 second rule.  Bob Mack

>> Well, that's good to know at least. HMS has been telling me there is
>no  way at all to override the setting. 
>
>Yeah, that's crap.  Ask to speak with a manager if they tell you that
>again.  SeeFusion lets you exclude URL substrings.  



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