If you want open-source, but not CF, you can try trac.  We've implemented it
in both for development and for trouble ticket situations and it works great
for both.  

Russ

> -----Original Message-----
> From: Andrew Peterson [mailto:[EMAIL PROTECTED]
> Sent: Friday, March 16, 2007 5:00 PM
> To: CF-Talk
> Subject: Help Desk / Trouble Ticket recommendation?
> 
> Can someone recommend a good help desk/trouble ticket system? The ideal
> application would be cf based and open source. Thanks.
> 
> 

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