I highly recommend Jira (www.atlassian.com) Its Java based and once you purchase the application, you have access to the source. It is configurable to a degree that I've never seen in any other app. Has SVN integration, an active community of plug-in developers, web service availability, can run on tomcat, I could go on for days (I'm a BIG fan!).
My 2 cents... Rich Kroll > -----Original Message----- > From: Andrew Peterson [mailto:[EMAIL PROTECTED] > Sent: Friday, March 16, 2007 5:00 PM > To: CF-Talk > Subject: Help Desk / Trouble Ticket recommendation? > > Can someone recommend a good help desk/trouble ticket system? The ideal > application would be cf based and open source. Thanks. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Macromedia ColdFusion MX7 Upgrade to MX7 & experience time-saving features, more productivity. http://www.adobe.com/products/coldfusion?sdid=RVJW Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:272901 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
