SVN integration :-)
"This e-mail is from Reed Exhibitions (Gateway House, 28 The Quadrant, Richmond, Surrey, TW9 1DN, United Kingdom), a division of Reed Business, Registered in England, Number 678540. It contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you have received this communication in error please return it to the sender or call our switchboard on +44 (0) 20 89107910. The opinions expressed within this communication are not necessarily those expressed by Reed Exhibitions." Visit our website at http://www.reedexpo.com -----Original Message----- From: Raymond Camden To: CF-Talk Sent: Sat Mar 17 13:56:00 2007 Subject: Re: Help Desk / Trouble Ticket recommendation? LighthousePro is it (lighthousepro.riaforge.org). I just added support for being able to create issues via email. Outside of that - I'm always looking for more ideas for it. On 3/17/07, Andrew Peterson <[EMAIL PROTECTED]> wrote: > >Why would it have to be ColdFusion based? Do you want to extend it etc? Ray > >Camden has one, I can't remember the name though... Lighthouse I think. > > Yeah, Ray's Lighthouse Pro is great, but when I looked at it last (>1 year ago) it didn't have what we needed unless I missed it. We need to track email back and forth from customers, and I need to be able to protect the identity of some of those responding. I work in the part of the government that sometimes has to deal with check withholdings, child support, etc. And sometimes people wanna make it personal :-(. Right now our solution is to have the webmaster (i.e. ME) forward the message on on their behalf, so *my* info is exposed! What is up with that? :-) Uh, don't blame the messenger? And so I want it cf based and open source so I can learn from the code and possibly modify it. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Create robust enterprise, web RIAs. Upgrade & integrate Adobe Coldfusion MX7 with Flex 2 http://www.adobe.com/products/coldfusion/flex2/?sdid=RVJP Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:272911 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4

