> I get the same exact thing at CT. They pretend things are ok and don't 
> understand what your problem is. The other day I contacted support 
> about missing JS files causing my cfform validation to fail. They 
> email me back, "I checked and the files are on your server".

To throw it back another direction...recently as I've been working on finishing 
up the next major release of my software, I asked my email list of customers if 
I could drop support for Access. Maybe in the days when my software was pretty 
simplistic and servers were not getting constant timeout errors it might have 
been okay, but there's simply no way they should be running a live site on 
Access at this point...and certainly not with my upcoming release which is even 
more DB-intensive. And darned if I didn't have people still clamoring for 
Access support! And not just for development either (which I can understand 
somewhat). I had one guy that said he specifically selected my product because 
it can use Access and he prefers that for small sites. Sigh. So it's hard for 
me to put all the blame on the host, since I know for sure people are running 
sites on Access just because they don't want to bother learning MySQL...and now 
we even have SQL Server Express as a nice low-cost option! Meanwhile...my 
approach is to simply not provide Access update scripts (since it can't run a 
batch of SQL commands anyway). That way at least I can ensure that anyone that 
wants to upgrade will have to migrate over to a "real" database, but they can 
still use Access for development work. 

--- Mary Jo




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