Well toilet water does rotate backwards in Australia and maybe being 
upside down had something to do with that! LOL! ;)

Rey

Mike Kear wrote:
> The very first time I heard the term "CRM" was at a Microsoft Partners
> presentation some years ago.    This hotshot product manager was
> giving a presentation about the great new CRM product MS was
> introducing in the next quarter.    We saw lots of great import/export
> features,  web enabling, mail handling, how it interrelates seamlessly
> with their other server products,  etc etc..    but at no stage in his
> 45 minute presentation did the hotshot ever use the words "Customer"
> or "Relationship".

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