> it's there for everyone to see.

As the owner of the business, that would be my biggest reason for
not wanting to put *as much* information online as I would include
to my clients through an email.

The online info my get archived on the search engines and be there
for everyone to view in searches.

I've learned that you spread good news far and wide and keep bad news
to the few who need to hear it.  Not hiding anything from those who
ask, but no need to air your dirty laundry unnecessarily.

And as far as maintaining a list goes... All he has to do is send the
updates to the same list he sends invoices. Those seem to go out
very regularly...

Rick


> -----Original Message-----
> From: Charlie Griefer [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, February 27, 2008 1:36 PM
> To: CF-Talk
> Subject: Re: FW: unoffical ahphosting thread
> 
> On Wed, Feb 27, 2008 at 10:00 AM, Eric Roberts
> <[EMAIL PROTECTED]> wrote:
> > Forwarding this through my personal email as the hof server doesn't seem to
> >  like my work address :-D
> >
> >  /*1:  If you have an alternate email, like a yahoo or gmail addy...or if 
> > you
> >  /*use google apps mail, then you have an address that you can use for
> >  /*notifications in case of server failure ;-)
> 
> i don't disagree with this at all.  i use google for domains for my
> email (and i *highly* recommend it).  but apparently there are people
> who don't have or use an alternate email.  it also means having to
> keep that list up to date.  it means greg having to send out emails to
> that list, and deal with bounces because people changed their
> 'secondary' email.  the fundamental flaw in the thinking here is that
> greg would be assuming his users are smart (and have a secondary email
> and have provided that to him).  as developers, we know that you never
> assume your users are smart :)
> 
> just seems that throwing an update up on the website is the path of
> least resistance.  no bounces.  no worries that you've got all your
> users covered.  it's there for everyone to see.
> 
> yes, the drawback is that it assumes that we (the users) will take the
> initiative to go to the support page.  i recognize the fundamental
> flaw there as well.  it assumes users aren't lazy :D
> 




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