"Calling a hosting provider to set a mapping on YOUR box should cost you. Having that host install CF ON HIS BOX should cost him. IT'S HIS BOX."
ok so they should have charged him $300 or whatever it was for what should have been 1 minute of their time... yeah thats a great deal jim!! SIGN ME UP!!!!! Coldfusion was already installed, they just didn't apparently read that 1 page in the manual either and since they didn't know how to do it they blamed it on coldfusion. And they couldn't even do the mapping right and THEY (as in ct) said cf needed to be re-installed (which of course it didn't) because they didn't know how to do it.. so I guess THEY should be reading that 1 page of the manual which you would assume they should already know but instead they took his money and the simple job still didnt get done, pretty damn ridiculous if you ask me. But then again any given person can have a problem with any host. "If you're that fundamentally illiterate about the technologies involved you've no business running a server." You are right jim and he shouldn't be running a server. His old partner ran the server before and left him hanging with it. But he understands that and doesn't mind paying for something to get done but consistently ct does just what it did in the previous example and take his money and not get the request done. In the meantime when his contract with them is up he is leaving and going to a managed server which is where he should be. "That's an outright lie. CT servers are behind very good, industrial HARDWARE firewalls" That's NOT what they told me and thats NOT what they told him. Actually they told him that there is ZERO protection and that his server was full of Trojans and all that crap and so he called me on other line and we 3 way called and he flat out told me there is no protection whatsoever on their system and of course they talked him into letting them "clean" his server for $500 (which was probably a scam). But again he shouldn't be on his own server but what you are saying and what they said are 2 different things. So if that is the case then they purposely duped him outta $500 and I dunno which way is worse. "None of these assertions can be backed up by the original request. The requestor only said that he didn't like the performance or support. No assumptions can be made about his skill level." Ok so he says basically that he needs support, you don't need a zune manual to figure that part out. If he knew enough about running his own server then he could have tweaked the vps to increase the performance since he has quite a bit of control of the machine which is a pretty good indicator that he'd have a hard time with a self-serve ded box & if he didn't like the support he got then don't you think he just might need support on a ded box because he quite clearly states that support is one of the reasons he is leaving, which would mean he is needing it. "I assume that anybody looking for a VPS or dedicated box has the basic skills required to actually use that service." Well that's cause you assume instead of actually reading what they ask or say. What is funny is that when someone who can run their own server posts this question you don't throw out your $85 server.. go figure "continue to bitch EVERY TIME I CONFER MY OPINION." Yes I do BITCH Jim because every time someone comes on who say they NEED SUPPORT and COLDFUSION you throw out this $85 server which does NOT include neither SUPPORT OR COLDFUSION which very very much mis-leads the people into thinking it's an option when 98% of the time it ends up not being a real option for them. If you want to CONFER YOUR OPINION then at least state the facts that it does NOT include support or coldfusion so that the poster understands that there are different types of dedicated boxes and services offered because most people just don't know that a dedicated plan at host a is very different then dedicated plan at host b. I think it would be pretty rare for someone who is actually able or qualified to run their own server to come on here and ask for info on hosting. Would it be so hard for you just to say "hey I got a ded box at ct for $85 a month and I love it but do understand that price does not include support or coldfusion." Because at least then it wouldn't get their hopes up. If it was me and I listened to you and went and got the server and then found out there is no support, there is no coldfusion, there is no av, there is no backups and on and on... i'd be frickin pissed as hell and by the time i added all that I would be right back up to a managed server, lol To the poster, IMO you should at first start with a managed dedicated box until you learn how to run and use it then go to unmanaged. I personally keep my dedicated box on a managed plan because I would rather have hms help deal with any issues or be there for my customers if there is a problem without getting reamed on a per-basis charge. Sure it costs more but it also allows me to work more on work and not the server so in theory I also make more money and deal with less headaches. Also at HMS if you get a dedicated box you also get a LARGE dedicated team and a different number to call for support and if none of them are there you get the senior most tech on shift which does make a big difference in the support you get. I say this because just last month when I was in nashville and this guy was having problems with his server at ct he had to continually wait until a dedicated tech would come on duty to help him and sometimes that was 12 hours or so. And fyi~ I also had some issues with running cfm8 on vps and moved to a dedicated box and the difference is amazing. At the time it was right after cfm8 had come out and it just wasn't very stable on a vps and I don't know if that has changed or not. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;192386516;25150098;k Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:302362 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
