Good luck with Yahoo. We had the same issue for over two years now. We have issues with emails in regards to customer orders, membership questions, and support information. No newsletter or anything like that. We try to email the customer, only to find out that they did not get our email because they call us.
We have followed every suggestion Yahoo recommends and nothing works. Then, some of the emails would be deferred, some not. When we had the same issue with AOL, I was able to actually communicate with some via email to help resolve the issue. Not some template email like Yahoo sends out. We just tell our customers that Yahoo is incepting their emails, reading them, and not allowing you to receive them. Then, the customer will call us the same day with their email address change. -----Original Message----- From: Al Musella, DPM [mailto:[EMAIL PROTECTED] Sent: Thursday, August 14, 2008 1:25 PM To: CF-Talk Subject: Mail problem I send out an opt-in medical newsletter.. that adheres to all of the rules.. recently yahoo blocked the "from" address from sending mail - no bounce backs - not put in spam folder - just deleted, for ALL mail going to yahoo.com.. from this email address. They do this occasionally, and I fill out the form to remove me from the blacklist, and a week or so later, it works again for a while, then they block us again. I get a lot of complaints from people who don't get it.. I found a strange work around: apparently, that one email address is blocked. Not the domain name. I changed the FROM and the mail gets through. I am wondering - what would happen if I sent it from a different address each day? or even perhaps a different address for each email? I know not having that specific FROM address in their address book might make it go to their spam folder, but at least they could find it there. As it is now - they have no hope of getting it. On a related note - I have a feedback loop set up with AOL. I get a handful of people every day hitting the "this message is SPAM" button. I then email them to tell them I removed them from the mailing list, and they usually say they didn't intend to be removed - they were just trying to delete it after they read it. Can people be this stupid? I then tell them they will be permanently banned if it ever happens again. Al ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;203748912;27390454;j Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:311028 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
