I talked to Yahoo. They put us on a whitelist, but then people report 
us as spam, and they block us.    They actually told me that the best 
thing to do is use certified mail.. for only a few thousand dollars a 
year, they will skip this nonsense and all mail gets through!


At 07:35 PM 8/14/2008, you wrote:

>Good luck with Yahoo.  We had the same issue for over two years now. We have
>issues with emails in regards to customer orders, membership questions, and
>support information. No newsletter or anything like that. We try to email
>the customer, only to find out that they did not get our email because they
>call us.
>
>We have followed every suggestion Yahoo recommends and nothing works.  Then,
>some of the emails would be deferred, some not.
>
>When we had the same issue with AOL, I was able to actually communicate with
>some via email to help resolve the issue. Not some template email like Yahoo
>sends out.
>
>We just tell our customers that Yahoo is incepting their emails, reading
>them, and not allowing you to receive them. Then, the customer will call us
>the same day with their email address change.



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