Big problem..
I use verizon fios for my Internet connection. It is a business
class - static IPs and specifically allows web and email servers.
Was working really nice.. then today around 1pm, I couldn't send
email. My mail server (smartermail) log said couldn't connect to
server.. mostly AOL servers.. so at first I thought aol was blocking
me.. then I figured out that I couldn't telnet to any server on port
25 outside of my network.
I called tech support and had to escalate way up before someone
understood. They kept telling me to change the port to something
else. But that can't work..
Finally I found someone who understood the problem. He first said
that I can not use port 25.. I have to figure out a way around it.
After a lot of arguing, he understood and said he will check into
it.. 6 hours later, I just hear back.. other people are reporting the
same problem. Looks like they misconfigured a router but the people
who know how to fix it won't be in until tomorrow morning.
So - anyone have any ideas on what I can do from now until it is fixed?
I changed the retries on my mail server to 6,12,18,24 hours so
hopefully the mail in the queue will go out when it is fixed and I
won't lose anything... but of course this is for a brain cancer
charity and we are in the middle of the national walk to end brain
tumors for brain tumor awareness month and were getting a lot of
action on the server.
2 times before they messed up and changed my static IPs without
telling me. Each time took about 24 hours to fix. You would think
they would tell you before changing IPs or blocking a port. I need
to find a better ISP... anyone know of a good one?
Al
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